What are the responsibilities and job description for the Delivery Office Associate position at Pride Delivery and Installation?
Position Summary: The Delivery Check-In Associate handles the delivery check-in process, routine clerical work, answers phones, files, and handles data entry. Supports the work of Corporate Operations staff.
Essential Functions:
- Follows all processes as communicated by the Corporate office related to the delivery checkin process.
- Verifies delivery completion.
- Monitors delivery completion and related compliance requirements.
- Proactively monitors delivery scheduled and reschedules stops per directives.
- Handles closing emails for locations.
- Maintains contact with Operations Managers to apprise of truck/delivery status throughout the evening.
- Responsible for handling routine clerical work relative to the overall general office operation.
- Maintains systems/software as needed or directed.
- Responsible for daily and/or routine review of delivery numbers as directed.
- Answers phones, handles/routes calls. All location phones are routed to Delivery CheckIn upon facility evening closure.
- Handles paperwork filing.
- Handles daily data entry.
- Handles customer inquiries, resolves or directs as needed.
- All other duties as assigned.
Competencies:
- Must be a quick learner, able to learn new software programs quickly.
- Must be a selfstarter, selfmotivated to learn more and expand skillset.
- Must have good communication skills with the ability to communicate with customers, managers, and employees on all levels.
- Must have the ability to prioritize and be aware of things need to be done.
- Must have the ability to perform all tasks listed in the job description.
- Must have a math aptitude.
- Must be highly organized and have an attention to detail.
About Pride Delivery and Installation
Pride Delivery and Installation LLC is committed to providing quality delivery and installation services in a friendly and professional manner. Our number one focus is customer satisfaction.
