Ambulatory Service Representative

Pride Health is hiring a Ambulatory Service Representative to support our client’s medical facility based in Houston, TX. This local opportunity is a great way to start working with a top-tier healthcare organization!

Responsibilities:

• Performs patient registration procedures, ensuring all necessary forms are provided and completed for the clinic visit.
• Communicates with patients, staff, and providers regarding patient arrivals, delays, and clinic processes.
• Verifies insurance benefits and identifies the correct plan codes that drive reimbursement (e.g., capitated allowance vs. per diem or discount of charges).
• Enters batches and reconciles TCH charges on a daily basis.
• Schedules new and follow-up appointments, confirming patient demographics and insurance information, and schedules ancillary appointments and diagnostic tests per provider orders/requisitions.
• Ensures interpreter services are available for patients as needed.
• Responds to customer inquiries regarding appointment status, wait times, or unanticipated issues while maintaining cultural sensitivity.
• Performs other office duties, including ordering and maintaining clinic supplies, managing office equipment, handling correspondence, and performing copying, faxing, mailing, and filing tasks.
• Assists with the efficient patient throughput in exam rooms to optimize workflow.

Qualifications:

• High school diploma with two (2) years of experience providing excellent customer service.

Additional Information:

Location: Houston, TX

Job Type: Contract/ Local

Schedule: 5x8 (Regular work days) – Days – 9:00 AM - 5:00 PM

Pay Range: $20/ hour

*Offered pay rate will be based on education, experience, and healthcare credentials.

Pride Health provides a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, company-paid life and long-term disability insurance, and optional supplemental life insurance for employees, spouses, and children. Additional perks include short-term disability, accident and critical illness coverage, identity theft protection, a 403b retirement plan, and tuition reimbursement of up to $4,000 annually for full-time employees.

Interested? Apply now!

About Pride Health

Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.

As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.

Equal Employment Opportunity Statement

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.