What are the responsibilities and job description for the Payment Poster & Research Specialists (Medical Billing / Collections) position at Pride Health?
Payment Poster & Research Specialists (Medical Billing / Collections)
Pride Health is hiring a Payment Poster & Research Specialists for one of its clients in California.
This is a 3-month contract with a possible extension with competitive pay and benefits.
Location – Costa Mesa, California (92626)
Pay range - $22 - $25 per hour.
Length of assignment – 3 months (With Possible extension)
Shift – Monday-Friday 1st shift.
Job Summary
The Payment Poster & Research is responsible for posting and reconciliation of all electronic and manual insurance payments and patient payments.
Job Duties
· Works directly with internal departments, external business partners (vendors, banks), and Accounting for delivery of service to include but not limited to timely and accurate posting of all payments and cash for Client’s Hospital Newport Beach, Client’s Hospital Irvine, and Client’s Orthopedic Institute.
· Has expert knowledge of Affinity, Emdeon, Streamline, and MedAssets.
· Works efficiently to ensure payments are posted promptly.
· Works well under pressure, has attention to detail, can multitask, and has proficient computer and mathematical skills.
· Posts batches timely according to department guidelines.
· Works closely with accounting to ensure AR reporting is accurate and balances daily.
· Organizes daily posting logs and submits them to Accounting each day for reconciliation of daily postings.
· Works facilities Suspense accounts weekly to identify & transfer funds to appropriate patient account(s).
· Conducts payment posting research: Includes identifying posting errors, transferring funds correctly, and documenting on reconciliation log for reporting to accounting.
· Contact payors for additional documentation to identify patient accounts.
· Review and work email requests from staff, management, and other departments for payment posting research within the set timeliness guidelines.
· Effective interfaces with other organizational departments and project team members.
· Works closely with vendors on missing posting files or posting file errors, including unbalanced files.
· Pull payment reports from vendor websites as needed for help in posting research and patient account identification.
· Participates actively in any training opportunities to enhance knowledge to help Client’s patients.
· Participates in problem-solving and process improvements.
· Meets quality assurance and productivity standards.
· Demonstrates knowledge of and effectively uses patient account systems (Affinity, Chart Maxx, MedAssets, and Emdeon).
· Able to work with minimal supervision.
· Performs other duties as assigned.
Requirements
· High school diploma or equivalent required.
· 2 to 3 years of billing and/or collection experience required in a hospital setting.
· Analytical, critical thinking, and sound decision-making skills.
· Basic skills in Microsoft Office (Word/Excel).
· Ability to communicate clearly and professionally.
· Strong interpersonal skills.
· Ability to problem solve, prioritize, and follow through completely with assigned tasks.
Benefits
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Equal Opportunity Employer
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Salary : $22 - $25