What are the responsibilities and job description for the Medical Front Desk Coordinator position at PrideStaff?
We are looking for a Front Desk Coordinator to join our client's team! Our client is family owned and operated, family medicine practice, founded in 2004 as one of the first practices to offer exclusive, high-end concierge medicine services to the area’s most discerning individuals. If you are extremely professional, self-motivated and always strive for excellence, this might be the job for you!
Compensation : $22.50- $24 / hr
Location : Reston, VA
Schedule : Mon- Fri, 8am-5 : 30pm
Front Desk Coordinator Responsibilities :
Serve as the fierce friendly face of the practice, welcoming clients and visitors to the medical office by greeting them in person and on the telephone and answering inquiries or referring questions to correct individuals / teams.
Managing in-house schedules, optimizing and balancing client satisfaction, provider / team time, and the most effective use of examining and treatment rooms.
Aides in the efficient workflow of the office through communication of delays or other time sensitive information
Assists with pre-visit planning to ensure the collection of necessary forms and information is efficiently handled for safe, compliant medical treatment, and efficient services and billing.
Ensure proper collection and documentation of necessary clinical & billing information through the check-in / out processes.
Uses online insurance tools to support documentation of client insurance information as appropriate.
Assist with general administrative duties, including scanning, fax filing, email sorting, task updates, demographic updates.
Ensure compliance with all health care regulations, including HIPAA and OSHA.
Demonstrate a friendly, professional manner with clients, clinicians, peers, vendors, and associates.
Maintain office areas in a neat and orderly condition with consideration for aesthetics and comfort.
Very occasionally will need to work from Potomac, MD office (mileage will be reimbursed)
Perform other specific administrative tasks as requested by Supervisors, EC’s. Clinicians, or Administration Front Desk Coordinator Requirements :
Friendly personality with customer service mindset
2 years previous medical practice and care, Primary Care Medicine experience preferred
Knowledge of medical terminology, basic billing procedural code knowledge preferred
Competency in general office clinical skills, venipuncture, visit intake, and documentation
Understand common quality, safety, privacy, and infection control precautions
Proficient in Outlook, ERM systems, MS Teams, Wrike
Benefits :
6 Paid Holidays 120 Hrs of Flexible Use PTO Up to 4 hrs / wk Flex Pay Benefit 401(k) with up to 4% employer match Medical Insurance Options w / premium cost share Dental Insurance Options Vision Insurance Options Long Term Disability & Life Insurance
Compensation / Pay Rate (Up to) : $22.50 - $24.00 Per Hour
Salary : $23 - $24
