What are the responsibilities and job description for the Sales Coordinator position at PrideStaff?
Mon-Fri 8-5
18.00-$24.00 / hr
Must have MS Word, Excel, Outlook
Sales and Customer Service
Webtime
Material handling company in Knoxville is seeking a Sales Coordinator with strong customer service skills! Must have experience in the conveyor belting industry. Pay : $18.00-$24.00 / hr depending on experience
Benefits : Medical, Dental, Vision
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Sales Coordinator : Qualifications :
Must have prior experience in the Conveyor Belting Industry!
Eager to learn and has the desire to deliver excellent customer service
Working knowledge of computers (MS Word, Excel, Outlook, Internet)
2 years of experience in inside sales and / or customer service in the conveyor belting industry
Ability to multi-task and work under pressure
Detail-oriented and organized
Strong communication skills
Responsibilities
This position will be responsible for assisting customers with inquiries of conveyor belt products and field services, price estimates, sales orders and performing customer service functions
Inside Sales Representative must have strong communication and problem-solving skills, positive mindset, and a collaborative approach
Enter sales orders into the system using information from the customer's purchase order
Coordinate with outside sales and Operations in preparing pricing quotes and sales orders for customers as required
Work with other internal departments; production, purchasing, quality, order entry, credit, and outside sales to meet the customer's requirements
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems
Help with billing and ASN's
Monitors inventory levels and communicates to office staff
Effectively communicates and responds to diverse customer environments and needs
Handles customer complaints and problems promptly and to the customer and company's satisfaction
Perform various customer specific procedures that may include obtaining and reviewing additional instructions for invoicing, ordering, online accounts, and several other functions in order to comply with requirements
Conducts all business transactions and customer relationships in a highly ethical manner
Works closely with accounting to ensure timely collections
Coordinate with purchasing and vendors as needed for pricing and lead times on buy out items
Perform all customer service branch activities as needed and perform other related duties as assigned
Take orders via telephone, fax, e-mail and walk-in customers; maintain excellent customer relations
Communicate with customers and other branch employees to ensure order accuracy and smooth operations.
Invoicing - ensure all proper paperwork is completed, inventory adjustments are complete, costing and pricing is accurate
Produce work orders and slitting permits for jobs, coordinate slitting jobs with Slitter, Shipper / Receiver or Shop Foreman / Service Manager
Assist Outside Sales with quotations and sourcing products
Keep a pulse on the job market with advanced job matching technology.
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