What are the responsibilities and job description for the Care Coordinator/front Office Assistant position at Prileo Home Care?
Summary Description
- We are seeking a dedicated Care Coordinator to assist us with patients intakes. You will be responsible for consulting with patients and determining their needs, developing care plans, coordinating patient-care services.
- Consult with patients and family members to discuss their health problems.
- Develop a care plan to address their personal health care needs.
- Check-in on the patient regularly and evaluate and document their progress.
- Answer phones and be able to assist callers.
- Recruit new caregiver, assist with the hiring process, new caregiver training.
- Treat patients with empathy and respect and conduct oneself in a professional manner.
- Comply with organizational guidelines and health care laws and regulations.
- Valid fingerprint card
- Drivers License required.
- At least 3 years' experience in care coordination or clinical practices.
- Good verbal and written communications skills.
- Computer skills and proficiency in Microsoft Office.
- Strong analytical thinking and ability to handle multiple tasks concurrently.
- Excellent customer service.
- Compassion and empathy.
- Ability to travel.