What are the responsibilities and job description for the Dining Experience Coordinator position at Primanti Bros?
Job Description
Primary Responsibilities:
- Provide warm and friendly service to each guest from the initial greet to the end of their Primanti Bros. experience.
- Possess proficient knowledge of the menu and able to explain choices to the guest, informs them of current food & beverage promotions and answer any questions.
- Upsell and suggestive sell menu items, informs guests of special promotions, Happy Hours specials, or any upcoming Events.
- Deliver the order or follows up after the delivery by the Service Assistant, making sure that the order is excellent in every way.
Additional Responsibilities:
- Practice pre-bussing as you go and maintains table appearance, removes clutter, checks drink levels.
- Follow alcohol awareness procedures for identifying age, preventing intoxication, and dealing with potentially intoxicated guests.
- Collect payment for drinks and/or food served following our established accounting procedures for all transactions.
- Keep station clean, sets up and takes down station tables appropriately.
- Adhere to all safety and sanitation policies and procedures throughout shift.