Benefits Program Manager

Job Description

Because the people always make the place. This is retail our way.

A people-first culture. Work with impact. A business that’s growing and investing. Just look at our , colleagues in stores across global markets, all leaving their mark.

We strive to keep our colleagues at the heart of everything we do – we’re caring, dynamic and we succeed together. In this role, the Benefits Program Manager will manage the leave of absence process for the US.

What You’ll Do

As the Benefits Program Manager, you will report to our US Reward Manager. You will be responsible for the leave of absence program for the US. This includes working closely with a third-party administrator to ensure accurate and timely processing and systems coding of leave requests.

Here is how it looks in action :

• Accountable for managing all colleague leave of absence programs in partnership with the third-party administrator (TPA), including FMLA, short-term disability, long-term disability, state leaves, ADA Leave, and parental leave.
• Collaborate with the TPA to ensure timely processing of leave requests and updates on leave status.
• Ensure compliance with federal and state laws, as well as company leave policies, in alignment with TPA procedures.
• Serve as the primary point of contact for colleagues requesting or currently on leave. Ensure that questions, concerns, changes in leave of absence are communicated accordingly.
• Provide guidance on leave options, benefit continuation and payment process
• Manage accurate tracking & data compliance of all leave of absence information in Primark’s time and attendance system, UKG, and Primark’s people system, Workday.
• Partner with Payroll team to ensure that pay and use of paid time off for colleagues on leave is correct each weekly and bi-weekly pay period.
• Partner with store teams on repayment of benefit premiums when colleagues return from leave.
• Keep abreast of changes to laws affecting leave policies and communicate updates to the TPA, People & Culture, and colleagues.
• Monitor leave cases to ensure deadlines and documentation requirements are met, in collaboration with the TPA.
• Assist with the return-to-work process, including accommodations and coordination with managers and the TPA.
• Evaluate and propose updates to policies and processes related to leave administration and assist with the development and implementation of new leave policies when needed.

What You’ll Get

Here, you’ll be empowered to succeed. As we rapidly expand across the globe, we’ll give you the tools that you need to excel. We’ll also offer you competitive benefits and work life balance – we know your life outside of the store is important.

What You’ll Bring

To be successful in this role, you must have at least 5 years of experience in leave and absence management, including working with a third-party administrator.

Excited? Good. Because it’s energizing to put your skills to work, in a growing global business committed to helping people express themselves – and feel a sense of belonging.

We encourage all our people to grow, learn, and develop, and we can’t wait to see how you’ll positively impact colleagues in this role.

Function

People & Culture

Job Type

Employee - Permanent

Country

United States

Job Profile

Reward Analyst_NEW

Time Type

Full-Time

Benefits Program Manager |