What are the responsibilities and job description for the Medical Receptionist position at PRIMARY CARE and COSMETICS OFFICE?
Medical Front Desk Specialist
We are looking for a fast-paced Front Office Specialist to serve as our patients’ first point of contact and manage all aspects of their visit at a busy primary care and cosmetic clinic. Front Desk Specialist includes managing appointments, checking in and out, assisting with specialist visits, scheduling cosmetic consults, product knowledge and multitasking. If you have a knack for customer service and work experience in the medical office industry we’d like to meet with you.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone appointments
- Answer phones
- Learn and utilize aesthetic reward systems
- Learn to utilize 2 EMR systems
- Learn Aesthetic reward programs for the cosmetic clients and utilize at check-out and as needed
- Know how to use finance systems such as Care Credit, Cherry and others
- Inform customers about payment methods regarding insurance and self-pay
- Register patients and input demographics and prepare charts
- Welcome patients upon their arrival
- Provide information about our services and products
- Respond to patient calls in a professional and timely manner
- Liaise with the rest of the team about patient needs
- Confirm upcoming appointments for our patients
- Organize and distribute faxes, lab results, and correspondence
- Sell services and products when appropriate
- Maintain updated records of appointments and payments
- Fax and scan documents as needed.
Skills
- Work experience as a Front Desk Specialist in a medical office. Preferable Primary Care and Cosmetic.
- Experience with Eclinicals Medical Records
- Understanding of how a medical office runs and how to prioritize and multitask
- Customer service attitude
- Excellent communication and organizational skills
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Retirement plan
- Uniform allowance
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Medical Office: 1 year (Required)
- Electronic Medical Record: 1 year (Required)
- Front desk: 1 year (Required)
Work Location: In person
Salary : $16 - $18