What are the responsibilities and job description for the Sr. Program Manager, Population Health (Full-Time) position at Primary Care Coalition of Montgomery County, MD?
Annual Salary Range: $72,000-$82,500
Employee Benefits: Medical, Dental, Vision all with Carefirst Blue Cross Blue Shield, Paid Time Off (Vacation, Sick, Personal, Holidays), 403B Plan, Short-Term & Long Term Disability, Life Insurance.
Telework: This position is approved for telework when activities do not require a physical presence.The job duties may require presence in the PCC headquarters office one or two days per week and additional for other in-person staff meetings, as well as in-person meetings in community with external customer sets, vendors, and partners. Note: PCC employees must reside in the following five states or District of Columbia: MD. VA, WVA, DE. PA, DC. Relocation expenses are not reimbursed.
The Senior Program Manager of Population Health will manage one to two programs supporting PCC’s population health initiatives. One of the programs within this portfolio is a new initiative aimed at fostering a focused alliance between community-based social service providers and hospital leadership in Montgomery County, Maryland. The Social Health Alliance (“Alliance”) will serve as a formal coalition established to streamline and understand supply and demand alongside resource availability, communicate best practices and community needs, promote efficient resource utilization, and develop a collaborative care management process for health related social needs (HRSN). Ultimately, a supply and demand resource management system will be crafted with the collaboration of service providers, patients, healthcare providers, the local health department, and hospitals.
Essential Duties
• Provide expertise in process improvement to project partners and participating providers, including hospitals, skilled nursing facilities, and local/state government health agencies.
• Negotiate and monitor agreements with project partners and participating providers.
• Plan and facilitate regular meetings, events, and process improvement activities among stakeholders for process improvement initiatives within assigned portfolio. Maintain minutes and ensure follow-up of issues to completion.
• Promote sharing of challenges, lessons learned, best practices, or other models that can promote innovative design for programs that advance the PCC mission and vision.
• Support in developing performance and outcome measures for programs in assigned portfolio.
• Identify, implement, monitor, and evaluate program improvement initiatives.
• Collaborate with data management and analytics staff to gather measures data from multiple sources, assuring data integrity, privacy, and security. Implement procedures for regular updates to measures. Analyze and interpret data to arrive at relevant programmatic insights.
• Prepare routine and ad hoc reports for internal and external stakeholders.
• Research funding opportunities and participate in grant writing and other activities to support program development efforts.
Additional Duties
• Participate in programmatic activities, internal work groups, committees as appropriate, and individual and organizational development activities.
• Participate in community task forces, committees, meetings, and outreach activities on a regular basis, representing PCC and Nexus Montgomery, and advocate for the needs of the target population with local/state government and non-profit agencies.
Other duties as assigned
Education and Experience
• Bachelor’s degree required; in study of nursing, Public Health, Business Administration, Social Work, or related field preferred.
• Professional experience and certification as a Community Health Worker preferred.
• 5 years of experience in health-related social needs (HRSN) assessments
• Public health partnership and process improvement experience preferred.
• Demonstrated experience with formal process improvement.
• Proficiency in Microsoft Office Suite, Word, Excel, and PowerPoint is required.
ADA Requirements
This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets, and fax machines.
• This is largely a sedentary role; however, some filing may be required.
• This would require the ability to lift files, open filing cabinets, and bend or stand as necessary.
• Requires the ability to learn new software applications as necessary.
• Must be able to lift up to 20 pounds.
• Must be able to travel locally.
Disclaimer
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions as covered under the Americans with Disabilities Act expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.
Primary Care Coalition is an Equal Opportunity Employer.
Employee Benefits: Medical, Dental, Vision all with Carefirst Blue Cross Blue Shield, Paid Time Off (Vacation, Sick, Personal, Holidays), 403B Plan, Short-Term & Long Term Disability, Life Insurance.
Telework: This position is approved for telework when activities do not require a physical presence.The job duties may require presence in the PCC headquarters office one or two days per week and additional for other in-person staff meetings, as well as in-person meetings in community with external customer sets, vendors, and partners. Note: PCC employees must reside in the following five states or District of Columbia: MD. VA, WVA, DE. PA, DC. Relocation expenses are not reimbursed.
The Senior Program Manager of Population Health will manage one to two programs supporting PCC’s population health initiatives. One of the programs within this portfolio is a new initiative aimed at fostering a focused alliance between community-based social service providers and hospital leadership in Montgomery County, Maryland. The Social Health Alliance (“Alliance”) will serve as a formal coalition established to streamline and understand supply and demand alongside resource availability, communicate best practices and community needs, promote efficient resource utilization, and develop a collaborative care management process for health related social needs (HRSN). Ultimately, a supply and demand resource management system will be crafted with the collaboration of service providers, patients, healthcare providers, the local health department, and hospitals.
Essential Duties
• Provide expertise in process improvement to project partners and participating providers, including hospitals, skilled nursing facilities, and local/state government health agencies.
• Negotiate and monitor agreements with project partners and participating providers.
• Plan and facilitate regular meetings, events, and process improvement activities among stakeholders for process improvement initiatives within assigned portfolio. Maintain minutes and ensure follow-up of issues to completion.
• Promote sharing of challenges, lessons learned, best practices, or other models that can promote innovative design for programs that advance the PCC mission and vision.
• Support in developing performance and outcome measures for programs in assigned portfolio.
• Identify, implement, monitor, and evaluate program improvement initiatives.
• Collaborate with data management and analytics staff to gather measures data from multiple sources, assuring data integrity, privacy, and security. Implement procedures for regular updates to measures. Analyze and interpret data to arrive at relevant programmatic insights.
• Prepare routine and ad hoc reports for internal and external stakeholders.
• Research funding opportunities and participate in grant writing and other activities to support program development efforts.
Additional Duties
• Participate in programmatic activities, internal work groups, committees as appropriate, and individual and organizational development activities.
• Participate in community task forces, committees, meetings, and outreach activities on a regular basis, representing PCC and Nexus Montgomery, and advocate for the needs of the target population with local/state government and non-profit agencies.
Other duties as assigned
Education and Experience
• Bachelor’s degree required; in study of nursing, Public Health, Business Administration, Social Work, or related field preferred.
• Professional experience and certification as a Community Health Worker preferred.
• 5 years of experience in health-related social needs (HRSN) assessments
• Public health partnership and process improvement experience preferred.
• Demonstrated experience with formal process improvement.
• Proficiency in Microsoft Office Suite, Word, Excel, and PowerPoint is required.
ADA Requirements
This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets, and fax machines.
• This is largely a sedentary role; however, some filing may be required.
• This would require the ability to lift files, open filing cabinets, and bend or stand as necessary.
• Requires the ability to learn new software applications as necessary.
• Must be able to lift up to 20 pounds.
• Must be able to travel locally.
Disclaimer
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions as covered under the Americans with Disabilities Act expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.
Primary Care Coalition is an Equal Opportunity Employer.
Salary : $72,000 - $82,500
