What are the responsibilities and job description for the Front Desk Receptionist position at Primary Care Health Partners / Monarch Maples?
Plattsburgh Primary Care Pediactrics is looking for someone with advanced customer service skills, experience dealing with Insurance eligibility, workers comp claims, scheduling and collections.
Responsibilities:
- Greet and check-in patients in a friendly and professional manner
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries or direct calls to the appropriate staff member
- Verify patient insurance information and collect necessary co-pays or payments
- Maintain patient records and update information as needed
- Assist with medical administrative support tasks such as filing, faxing, and scanning documents
- Coordinate referrals to other healthcare providers as necessary
- Ensure the waiting area is clean and organized
Skills:
- Strong administrative skills with attention to detail
- and procedures
- Ability to handle multiple phone lines and operate phone systems effectively
- Familiarity with managing medical records and maintaining confidentiality
- Excellent communication skills, both verbal and written
- Ability to work well in a team environment
Qualifications
- Proven experience in medical administrative support and front desk operations
- Strong communication skills with a focus on patient service
- Medical records management
- Proficient in using multi-line phone systems and Microsoft Office
- Knowledge of HIPAA regulations and workers' compensation law
- Administrative setting
Job Type: Part-time
Pay: From $17.50 per hour
Expected hours: 24 per week
Medical Specialty:
- Primary Care
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- Rotating weekends
Ability to Commute:
- Plattsburgh, NY 12901 (Required)
Ability to Relocate:
- Plattsburgh, NY 12901: Relocate before starting work (Required)
Work Location: In person
Salary : $18
