What are the responsibilities and job description for the Back Office - RCFM position at Primary Care Partners Inc?
Medical Assistant
This is an exciting opportunity in Fruita!
JOB SUMMARY:
This job involves directly assisting the physician in daily tasks ranging from patient preparation, obtaining history, preparing for vaccinations & procedures, and following the patient from time of arrival to their time of departure and making sure all the patients and physicians needs are met in order to provide the best physician to patient experience as possible.
Patient Care / Clinical Duties
- Triage patient phone calls and tasks
- Obtain and chart vital statistics and current medications and allergies
- Gather pertinent data for exam including: Chief Complaint, DOI, Previous Imaging, Previous Treatment, and History of Injury/Illness
- Prepare and position patient for physician exam and treatment
- Provide patient instruction and education materials
- Perform skills from checklist
- Call patients to report test result
- Prepare necessary treatments: X-ray Orders, MRI orders, CT Orders, Ultrasound, Injections, and Home Exercise Programs.
- Complete any necessary treatments (casting/splinting) and instructions prior to patient check-out
- Fax/Print referrals as necessary and monitor Work List to ensure completion
- Perform EKGs, spirometry, and phlebotomy as needed
- Monitor clinic Prescription and Nurse voicemails and return patient phone calls in a timely manner
Assisting Physician
- Assist physicians with specialized procedures
- Keep physician up-to-date and informed of their daily schedule
- Perform various functions as instructed by the physician
- Dispense/Renew/Verify medications per physician requests
- Facilitate incoming calls for physicians; eliminate calls directly to the physician
- Other duties as assigned by physician
- Alert provider of Gap(s) in Care the patient may have
- Initiate verbal completion of tasks with provider(s) or Care Team; documenting work appropriately
- Follow-up with provider(s) or Care Team either in the afternoon prior or the day prior on upcoming schedules
Administrative/Clinical
- Clean/Stock exam rooms (including proper disposal of sharps containers)
- Work collaboratively with all providers and staff to offer the highest quality and comprehensive care for all providers of Red Canyon Family Medicine
- Relay phone messages via tasks in EHR
- Controls for lab tests monthly
- Receives samples and imaging drop offs from patients
- Prepares any possible paperwork prior to provider signing off
- Monitor overdue orders for patients coming in to the clinic
- Monitor overdue referrals for patients coming in to the clinic
- Maintain clean workstations
- Prepare laundry for pick-up
- Input charges for supplies used
- Perform Opening/Closing Procedures
- Maintain the office Injection Log
- Complete Synvisc Benefit Verifications, pre-authorizations, authorizations, and ordering.
Work Experience
- Preferred Experience: 1 years of clinical experience as MA (Medical Assistant)
Education Requirements:
- High School Diploma
General Requirements:
- Knowledge of proper use of medical and lab equipment
- Desirable Qualities include a caring personality, positive attitude, calm under pressure, sound judgment, excellent time management skills, ability to problem solve, excellent communication skills, and handle high amounts of stress
Position Type/Expected Hours of Work:
- This is a full-time position at 40 hours a week. Works primarily four days a week; Monday through Friday between 8:00 a.m. 5:00 p.m. Expected hours of work may change at any time with or without notice.