Patient Services Representative

Job Summary:

The Patient Access Associate works as part of the medical office team performing those clerical duties necessary to prepare patients for a visit, to arrange for payment, and to make reappointments when necessary. Duties include making appointments, preparing medical charts, gathering third-party payment information, recording charges, and collecting fees.

Qualifications:

• The ability to relate with effectiveness to the public, the patient, and the health care providers.
• The ability to effectively perform several duties that are part of the medical office activities,

including the ability to perform basic mathematical functions consistently and correctly.

• The ability to be bonded for the handling of cash receipts.

Responsibilities:

• Greets patients in courteous and professional manner and addresses questions.
• Ensues patient confidentiality, and provides patients with needed information.
• Observes patients in waiting room and reports any apparent illness or distress to clinical staff.
• Schedules appointments, prepares medical charts, and maintains smooth patient flow

throughout clinic.

• Gathers third party payment information for charges for patient services provided as indicated on the encounter form.
• Establishes that each patient is advised of the Sliding Fee Scale and makes adjustments accordingly.
• Collects and receives patient fees, and collects and maintains patient registration and utilization data for the UDS report.
• Other duties as assigned.
• Comply with applicable law and fully compliant and cooperate with clinic Compliance Program.

Pay will be determined based on experience.

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Required)

Ability to Commute:

• Monroe, LA 71201 (Required)

Work Location: In person

Salary : $13 - $16