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Healthcare Support Associate

Primary Health Solutions
Hamilton, OH Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 3/3/2025

About the Role

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This is an exciting opportunity for a skilled Medical Support Professional to join our team at Primary Health Solutions. The successful candidate will be responsible for providing support to our patients in the Cardiology department.

About the Role

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  • You will assist patients with routine tasks, such as answering questions, resolving minor difficulties, and providing directions as authorized by the Provider.
  • Document all patient communication in patient charts, including any Provider-directed instructions.
  • Support patients through education and information on community resources, such as classes, support groups, and pharmacy assistance programs.
  • Provide education and support to patients and families as directed by the Provider.
  • Assist patients in basic self-management goal setting, applying active listening and behavior modification principles in goal discussions with patients.

Responsibilities

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  • As directed by the Provider, assist with routine office examinations and procedures, including administering injections, medications, vaccinations, and blood draws.
  • Document all procedures in the patient's chart.
  • Document all patient interaction, track, and attach laboratory and diagnostic test results to patient charts; communicate results and orders to patients as directed by the Provider.
  • Serve as a liaison to pharmacies, following up with patients as needed.

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