What are the responsibilities and job description for the Inmate Reentry and Wellness Case Manger position at Primary Health Solutions?
Case Manager
Department: Administration
Reports To: Clinic Operations Director
FLSA Classification: Non-Exempt
- Assists with supporting data reporting and submissions
- Work with correctional facilities, probation officers, and other community organizations to ensure seamless service coordination and care delivery.
**** Please note: This position deals with working with inmates in jail systems and their reentry - specifically focused on health and wellness services coordinated through Primary Health Solutions****
Core Competencies
- Making Complex Decisions: decision quality
- Taking Initiative: action-oriented
- Influencing People: communicates effectively, drives engagement
- Being Authentic: instills trust
- Being Open: demonstrates self-awareness, self-development
- Being Flexible and Adaptable: being resilient and nimble learner
Success Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
Bachelor’s degree in social work, Nursing, Psychology, or a related field is required. A minimum of 2 years of case management experience is required, preferably in a healthcare or social services setting. Experience working with individuals transitioning from the criminal justice system (e.g., jail or prison) is strongly preferred. Knowledge of benefit coordination, community resources, and behavioral health care services is preferred.
Language Skills
Ability to communicate effectively with individuals from diverse backgrounds, including those with varying literacy levels and cognitive abilities. Proficiency in written and verbal communication, including the ability to write clear, concise case notes and progress reports.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to analyze complex situations, assess patient needs, and devise effective care plans. Strong problem-solving skills, with the ability to work independently and make decisions to meet patients' needs in a timely manner. Ability to adapt to changing environments and effectively handle emotional or crisis situations with patients.
Computer Skills
To perform this job successfully, an individual should have the ability to gain knowledge to be proficient of current electronic health record, practice management system and Microsoft 365 including Outlook, Excel and Word.
Other Applicable Requirements
Strong communicator and listener to patients and associates. Strong interpersonal skills (friendly, caring, patient). Strong verbal/written communication skills. Strong organizational skills and attention to detail.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals and risk of radiation. The noise level in the work environment is usually moderate.
Affirmative Action/EEO Statement
It is the policy of Primary Health Solutions to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
