Reverse Mortgage Loan Officer

Position purpose - Responsibilities/Duties/Functions/Tasks

• Analyzes and exercises independent judgment and discretion in advancing PRMI’s business objectives and the interests of PRMI’s customers regarding significant financial decisions

• Carries out major assignments affecting business operations of the employer or the employer’s customers through:

o collecting and analyzing information regarding the customer’s income, assets, investments, or debts

o analyzing applicant data, credit, and collateral property value

o determining which financial products best meet the customer’s needs and financial circumstances

o advising the customer regarding the advantages and disadvantages of available financial products

o marketing, servicing, or promoting the employer’s financial products

• Originates reverse mortgage loans for qualified applicants

• Supports other reverse mortgage loan officers in day to day tasks and loan scenarios

Qualifications

• Basic reading, writing, and arithmetic skills required.

• Strong attention to detail

• Strong communication skills, both written and oral

• Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions

• Multi-tasking ability

• Knowledge of Microsoft Excel and Microsoft Word

• Familiarity with Accounting terms and procedures (e.g. debits, credits, General Ledgers, etc.)

Preferences

• Typing Speed of 50 wpm

• Reporting Skills, Administrative Writing Skills, Managing Processes, Organization, Analyzing Information, Professionalism, Problem Solving, Supply Management, Inventory Control

Company Conformance Statement

In the performance of assigned tasks and duties all employees are expected to conform to the following:

§ Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines.

§ Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities.

§ Contribute to establishing a respectful workplace where diversity is critical to innovation and growth.

§ Ensure every action and decision is aligned with PRMI values.

§ Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI.

§ Realize team synergies through networking and partnerships across PRMI.

§ Embrace change; act as advocate and role model, promoting an approach of continuous improvement.

§ Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions.

§ Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

§ Work effectively as a team contributor on all assignments.

§ Perform quality work within deadlines.

§ Respect client and employee privacy.

Work Requirements

Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Licenses & Certifications

• NMLS