Loan Officer/Loan Officer Assistant

The purpose of this position is to work with clients to collect and verify employment and financial data to complete mortgage loan applications.

• Contacts applicants by telephone e-mail or in-person meetings to gather financial information, including employment situation, salary, assets, financial status, current debts, and current expenses
• Orders appraisal and title and assists in loan application completion
• Receives data needed to verify employment length, financial statement accuracy, and collateral asset values
• Clears underwriting conditions and reviews closing conditions
• Submits application and conditions to the underwriter
• Contacts and communicates with loan officers, closers, and underwriters to complete mortgage transaction
• Reviews application information, requesting specific supporting documentation as needed/required based on loan investor guidelines
• Analyzes and exercises independent judgment and discretion in advancing PRMI’s business objectives and the interests of PRMI’s customers regarding significant financial decisions
• Can carry out major assignments affecting business operations of the employer or the employer’s customers through:
• collecting and analyzing information regarding the customer’s income, assets, investments, or debts
• analyzing applicant data, credit and collateral property value
• determining which financial products best meet the customer’s needs and financial circumstances
• providing advice to the customer regarding the advantages and disadvantages of available financial products
• marketing, servicing, or promoting the employer’s financial products
• As a Licensed individual, may conduct originating activities as necessary
  

Qualifications

• Basic reading, writing, and arithmetic skills
• Strong attention to detail
• Strong communication skills, both written and oral
• Familiarity with mortgage processes, procedures, rules, regulations, and compliance
• Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions
• Ability to multi-task and manage time efficiently
• Ability to comprehend and analyze financial information
• Ability to effectively communicate and present complex financial information while fielding and responding to questions from applicants, support staff, and management
• Established contact and referral list within the real estate and mortgage industries preferred
• Ability to pass a required background check
• Knowledge of Microsoft Office and telephone protocol
• Familiarity with Accounting terms and procedures (e.g. debits, credits, General Ledgers, etc.)
  
  

Preferences

• Ability to type 50 wpm
• Reporting Skills, Administrative Writing Skills, Process Management, Organization, Analysis, Professionalism, Problem Solving, Supply Management, Inventory Control
  
  

Company Conformance Statement

In the performance of assigned tasks and duties all employees are expected to conform to the following:

• Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines.
• Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities.
• Contribute to establishing a respectful workplace where diversity is critical to innovation and growth.
• Ensure every action and decision is aligned with PRMI values.
• Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI.
• Realize team synergies through networking and partnerships across PRMI.
• Embrace change; act as advocate and role model, promoting an approach of continuous improvement.
• Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Work effectively as a team contributor on all assignments.
• Perform quality work within deadlines.
• Respect client and employee privacy.
  
  

Work Requirements

Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space. (i.e. branch or corporate office location). Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required.