What are the responsibilities and job description for the Billing Clerk (No Weekends) position at Primary Services?
Join a Fortune 500 company where you can expand your expertise, learn valuable new skills, and thrive in a professional environment that values growth and precision.
Primary Services is actively recruiting for a Billing Specialist (No Weekends) to support a leading organization in the utilities sector. This role offers a unique opportunity to ensure billing accuracy and provide top-tier customer service while contributing to a dynamic and highly respected company. In this role, you’ll play a vital role in maintaining efficient billing processes and ensuring customer satisfaction.
Responsibilities :
- Review and analyze billing exceptions and make necessary corrections in the customer billing system.
- Initiate and process service orders efficiently and accurately.
- Investigate tamper codes and resolve related issues.
- Address customer inquiries, including billing adjustments, sales tax exemptions, rate changes, and follow-up items.
- Communicate findings and resolutions to both internal teams and external customers.
Qualifications :
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