What are the responsibilities and job description for the Technical Support and Troubleshooting - Billing Specialist position at Primary Services?
Join a leading Fortune 500 energy and utility company, supporting over 7 million customers nationwide! With more than 14,000 employees and a history spanning over 140 years, this company is committed to its values of safety, integrity, initiative, and respect.
Use your experience in technology and troubleshooting! This is an excellent opportunity to start your career in the accounting field with a company that offers a collaborative and supportive work environment.
As a Billing Associate, you will assist with billing processes and support the team in ensuring accurate and timely invoicing for customers.
Responsibilities:
- Review and address billing exceptions, ensuring accuracy in the customer billing system.
- Assist with processing service orders and investigating billing discrepancies.
- Support the resolution of customer inquiries, including bill adjustments, rate changes, and follow-up items.
- Collaborate with internal teams and external customers to resolve billing inconsistencies.
- Input payment history and other financial data into customer accounts.
- Help inform customers of payment deadlines and assist with payment-related questions.
- Generate invoices and other billing materials for customers.
- Track and calculate financial information as needed.
Qualifications:
- General understanding of billing or accounting practices preferred.
- Familiarity with SAP or experience preferred.
- Technical ability to utilize various software systems.
#PSCSR
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $20
