What are the responsibilities and job description for the IT Support Desk Technician - Onsite position at Primary Talent Partners?
Primary Talent Partners has a new IT Support Desk role with our large pharmaceutical manufacturing client in the Hebron, KY area. This will be a 12 month FT contract role with potential to extend and/or convert. The role is 100% onsite.
Pay: $30/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment.
Schedule: M to F, second shift hours. 2pm to 10:30pm.
Description:
2 years desk side support experience preferred
Good communication and interpersonal skills to work with customers
A Certification preferred
Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com
#PTPJobs
Pay: $30/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment.
Schedule: M to F, second shift hours. 2pm to 10:30pm.
Description:
- Provide Deskside Support including general computer hardware and software troubleshooting
- Request, enable and setup accounts and access for new users
- Install standard image for new and re-image systems
- Configure (hardware, software) client computers prior to installation
- Maintain and troubleshooting local Zebra and Client printers and handheld scanners
- Support warehouse application and hardware systems including a Pick to Light and Print and Apply System (training will be provided, interest in learning is necessary.)
- Receive and organize asset inventory
- Deliver/Install Assets
- Terminate, dispose of, relocate assets as needed
- Provide IMAC (Install/Move/Add/Change) services for all desktops, laptops, and other related devices
- Provide technical assistance during install/conversion as requested for in-house and remote users
- Manage IT Ticket Queue of requests to meet the SLA requirement
- Coordinate with next Level support for any open issues
- Willing to work different shifts as needed
- Tier 1 support for Network/LAN/Telephony
2 years desk side support experience preferred
Good communication and interpersonal skills to work with customers
A Certification preferred
Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com
#PTPJobs
Salary : $30
