What are the responsibilities and job description for the Bilingual Resource Specialist, Men's Shelter position at Primavera Foundation?
About Primavera Foundation
The Primavera Foundation is co-creating pathways out of poverty through housing, workforce development, homeownership and financial education, and community building and engagement.
About the role
The Resource Specialist works one-on-one with program participants in the areas of assessment, goal setting, resource and housing referrals, and monitoring of progress, while ensuring accurate and timely processes of data collection, documentation, and creation / maintenance of participant records. The Resource Specialist's ultimate objective is to assist participants in obtaining self-sufficiency, including accessing housing and income sources. The successful candidate will be a caring, culturally-sensitive social services professional who has a positive influence on others, thrives on successfully facilitating processes, works at a faster-than-average pace, is extremely disciplined, detail-oriented, and results-oriented, sets high standards for self and others, and demonstrates top-notch planning and coaching skills.
What you'll do
- Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by leadership) :
- Assess the needs and assets of participants entering the Shelter, making appropriate referrals in a timely manner.
- Refer work-ready program participants to the Primavera Works program or other employment services as applicable.
- Provide crisis intervention and referrals for program participants with physical or mental health concerns, substance abuse issues, or other special needs.
- Work with shelter participants to develop individual success plans and budgets, monitor progress regularly, and encourage creative problem-solving and positive, productive paths to self-sufficiency.
- Assist participants with application processes for mainstream benefits, including online.
- Maintain case files on Shelter program participants, monitor and document participant needs, progress, and success, keeping information accurate, timely, and confidential.
- Enter data accurately into the participant database, such as HMIS / Service Point, as required by funders and per Primavera Foundation policy.
- Ensure data is entered on the same day of intake.
- Complete a multi-domain assessment tool upon entry and exit for all participants on caseload.
- Develop and utilize a network of social service providers offering programs appropriate for Shelter program participants.
- Monitor Shelter program participants not in the Primavera Works program regarding their use of the Shelter day program, documenting extensions, and other related matters.
- Communicate daily with Resident Team Leads and Resident Team Members.
- Follow all policies / procedures; adhere to any contractual agreements applicable to the case management program.
- Collaborate with Program Manager to prioritize participants and their needs.
- Monitor and assist Resident Team Member in the absence of the Program Manager.
- Attend meetings as required including but not limited to those for shelter employees, resource specialists, and Primavera all employee meetings.
- Adhere to and demonstrate Primavera's guiding principles of integrity, respect, accountability, compassion, and leadership.
- Other duties as assigned.
Knowledge, Skills and Abilities
Minimum Qualifications
Preferred Qualifications
Physical Environment / Conditions
This job description is intended to indicate the basic nature of the position and examples of typical duties that may be assigned. It does not imply that all positions within the job description perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Successful candidates will be able to perform the essential functions of the position, with or without reasonable accommodations).
The Primavera Foundation is committed to a discrimination-free workplace and to providing equal employment opportunities (EEO) to all employees and applicants for employment, without regard to race, color, creed, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, pregnancy, mental or physical challenging condition, marital / family status, amnesty, political affiliation, status as a covered veteran, or other protected characteristic(s) in accordance with applicable federal, state, and local laws.
In addition to joining a great team, Primavera Foundation offers competitive pay and a full suite of benefits, such as :
