Wheelchair Attendant-Minneapolis–Saint Paul International Airport (MSP)

POSITION DESCRIPTION

WHEELCHAIR ATTENDANT

Shift timing:

3am-12pm | 10:30pm-8am

SUMMARY OVERVIEW

The Wheelchair Attendant is essential to ensuring the smooth navigation and comfort of passengers within the airport environment. Responsibilities include assisting passengers to and from different airport locations, handling wheelchair equipment with care, and prioritizing passenger safety. The role requires strong communication skills and a dedication to providing exceptional customer service to individuals with diverse needs.

RESPONSIBILITIES

· Safely and comfortably assist passengers requiring mobility support in transferring to and from an aircraft seat using appropriate devices

· Push wheelchair passengers to and from airport gates

· Assist passengers with handling checked, carry-on, and claimed luggage

· Safely guide passengers in wheelchairs down the jet bridge

· Ensure the proper placement of wheel brakes before passengers exit the wheelchair

· Complete necessary reports regarding wheelchairs or incidents

· Adhere to dispatcher gate orders

· Address passengers' questions or concerns with prompt and helpful assistance

· Demonstrate consistent and punctual attendance at the assigned job location

· Exceed customer service and safety standards set by PrimeFlight

· Perform any additional duties as assigned by management

QUALIFICATIONS

· 18 years of age or older

· Eligible to work in the United States

· Ability to read, write, speak, and understand the English language, to include documents

· Ability to use electronic devices including IPads/Tablets, Computers, and Mobile Devices

· Effectively communicate with colleagues and clients, both in-person and through electronic means

· Pass a background check and drug screen

· Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)

· Ability to work any day/shift, including holidays, within a 24/7 operation

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

o Ability to lift up to 70 pounds

o Prolonged standing and walking in an indoor/outdoor environment as applicable

o Must be able to push, pull

o Must be able to bend, stretch, squat

o Exposure to moderate and at times high noise levels

o Be able to hear and respond to the spoken voice and to audible alarms

o Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers

o Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

Compensation:

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws

Salary : $16 - $150