Care Manager Assistant

Prime Care Coordination is a human services agency that partners with people with intellectual and/or developmental disabilities to help them receive services and supports they need to live their lives in the most meaningful way.

We are seeking a dedicated Assistant Care Manager to join our team! The schedule is Monday-Friday (8 hour shift with no On-Call!) This position is a hybrid/remote position.

PCC Values Its Employees by offering:

• Paid time off (25 days per year)
• 10 Paid Holidays
• Affordable health care coverage including health, dental, vision, starting as low as $10.00/month
• 401(K) Retirement plan
• Tuition Reimbursement
• Generous Employee referral program
• Employee Wellness Program (earn up to $250 per year!)
• Numerous other benefits, please apply to find out more!

Summary:

The Assistant Care Manager’s primary function is to work in partnership with the Care Manager to provide services to individuals with I/DD, to coordinate care and services needed to assist individuals achieve optimal health, wellness, and life goals. The Assistant Care Manager is responsible in conjunction with the Care Manager to provide Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. The Assistant Care Manager will provide all services with a person-centered approach and that aligns with NYS OPWDD Valued Outcomes.

Essential Job Functions:

• Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health
• Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and Life Plan
• Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing
• Meet with individuals and families face to face in the community and their homes
• Coordinate and ensure access to chronic disease management
• Facilitate referrals to clinical and community resources, including planning, referrals, and follow-up for transitional care
• Coordinate and provide access to long-term care supports and services
• Engage families and natural supports into the care coordination process
• Ensure all individuals and families receive services that are culturally and linguistically appropriate
• Advocate on behalf of the individual
• Promote self-advocacy and the ability to self-direct
• Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team
• Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations
• Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures
• Document all services and maintain appropriate records following all established documentation procedures
• Represent PCC on workgroups, committees, advisory groups or networks as assigned
• Participate in opportunities for continued training and education
• Perform all other duties relevant to the position as requested.

Knowledge, Skills, and Abilities

• Ability to act quickly, assess and act accordingly in crisis situations
• Basic technology skills and understanding of health records
• Knowledge of ethical and professional responsibilities and boundaries
• Demonstrate professional work habits including dependability, time management, independence and responsibility

Education and Experience:

• Associates Degree or equivalent earned college credits in Health or Human Services or related field OR
• A Bachelor’s degree

Physical Requirements/Working Conditions:

• Ability to sit/stand throughout day to accomplish job
• Ability to enter data, notes, and other documentation into a computer.
• Must be able to travel throughout covered territories in Upstate NY as needed.

Prime Care Coordination is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-347-1037.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Education:

• Associate (Required)

License/Certification:

• Driver's License (Required)

Work Location: Hybrid remote in Rochester, NY

Salary : $250