What are the responsibilities and job description for the Front Desk Coordinator position at Prime Dental Care?
Position Overview
At Prime Dental Care we are looking for someone who is fluent in Spanish, is a fun, positive thinker, has a bubbly personality and loves to work in teams. If this is you, this may be the job for you. As the Front Desk Coordinator, you will be the first point of contact for our patients and visitors. Your role will be essential in creating a welcoming atmosphere and ensuring the smooth operation of our front desk. You will manage appointments, handle patient inquiries, provide support for administrative needs and assist in social media marketing. If you have a passion for customer service we need you in our office!
Responsibilities
- Greet and assist patient and visitors with a warm, friendly and professional demeanor.
- Manage incoming calls and inquiries, directing them to the appropriate personnel.
- Become proficient in practice management software (i.e. Dentrix) to facilitate data entry tasks accurately and efficiently and maintain organized records.
- Oversee scheduling and appointment management for staff members.
- Maintain the front desk area, ensuring it is tidy and presentable.
- Respond to patient inquiries and resolve issues promptly and efficiently
- Utilize phone systems effectively to ensure smooth communication within the office.
- Assist with special projects and tasks as assigned by management including creating and posting social media content.
- Provide assistance in personal assistant duties as needed for management staff.
- Ensure compliance with company policies and procedures at all times.
Qualifications
- High school diploma or equivalent; associate degree preferred.
- Proven experience as a dental front desk or receptionist role is preferred.
- Bilingual candidates are highly desirable to accommodate our diverse patient base.
- Familiarity with office equipment and phone systems is essential.
- Professional appearance and demeanor
- Excellent interpersonal skills with the ability to communicate effectively both verbally and in writing.
- Ability to manage multiple tasks simultaneously while maintaining a positive attitude.
- Strong organizational skills with the capability to prioritize workload effectively.
If you're a hardworking, self-motivated professional and your familiar with performing these job responsibilities we would love for you to apply for this great opportunity as our Front Desk Coordinator.
Job Types: Full-time, Part-time
Pay: $16.50 - $22.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Ability to Commute:
- South Jordan, UT 84009 (Required)
Ability to Relocate:
- South Jordan, UT 84009: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $22