What are the responsibilities and job description for the Remote Customer Service Representative position at Prime Easily Dental?
$29 per hour
Prime Easily Dental is a rapidly growing dental supply company and we are in search of a Remote Customer Service Representative to join our dedicated team. As a Remote Customer Service Representative, you will have the opportunity to work from the comfort of your own home while providing outstanding support to our valued customers.
Responsibilities:
Prime Easily Dental is a rapidly growing dental supply company and we are in search of a Remote Customer Service Representative to join our dedicated team. As a Remote Customer Service Representative, you will have the opportunity to work from the comfort of your own home while providing outstanding support to our valued customers.
Responsibilities:
- Respond to customer inquiries and provide excellent service via phone, email, and chat.
- Assist customers with orders, exchanges, returns, and general product inquiries.
- Troubleshoot any issues that may arise and effectively resolve them in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other team members to ensure a high level of customer satisfaction.
- Keep up-to-date with product knowledge to better assist customers.
- High school diploma or equivalent required.
- Minimum of 2 years of customer service experience, preferably in a remote setting.
- Exceptional communication skills, both written and verbal.
- Strong problem-solving and decision-making abilities.
- Proficient in computer skills, particularly with Microsoft Office.
- Ability to work independently with minimal supervision.
- Strong time management skills and ability to multitask in a fast-paced environment.
- Must have a positive attitude and be a team player.
- Competitive salary
- Full-time, remote position
- Health insurance
- Paid time off
- Retirement plan
- Opportunities for advancement and professional growth
Salary : $29
