What are the responsibilities and job description for the Guest Services Agent position at Prime Investments and Development?
Job description
- Do you want to work in a Fun Environment? Hospitality is fast paced and provides exciting opportunity for growth while working with a high energy family type team. Eligible for Hilton Worldwide Team Travel Benefits!
Providing information to guests about hotel policies, services and amenities.
- Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat).
- Selling rooms to “walk-in” customers.
- Entering/changing reservation information on the computer system.
- Posting charges to guest accounts.
- Processing payments from guests.
- Making necessary corrections to guest accounts.
- Informing housekeeping department about room status/availability.
- Listening and responding to guests’ requests or complaints.
- Operating hotel switchboard or PBX.
- Cleaning the front desk area.
- Maintaining daily logs.
- Balancing shift work and cash drawers.
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Holidays
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Raleigh, NC 27603 (Required)
Work Location: In person
Salary : $14 - $16
