What are the responsibilities and job description for the Travel Coordinator position at Prime Nursing Care, Inc.?
Prime Nursing Care is a global Commercial Airline Medical Escort company that provides air and ground transportation services to patients worldwide.
We seek qualified individuals searching for an exciting and rewarding position as a Travel / Repatriation Coordinator in a very fast-paced, dynamic environment.
Any candidate who applies needs to be able to apply critical thinking / thinking outside the box and must enjoy paying attention to details.
Shifts available: WEDNS-SUN/ Weekends, Evenings and Nights Training will occur during the day shift, during the week.
Duties include, but are not limited to:
- Provide superb customer care
- Arrange transportation by air and ground, worldwide
- Communicate with clients and service providers by phone and e-mail
- Quote incoming mission requests promptly
- Monitor the status of missions in progress, and address any questions or concerns as they arise
- Create mission instructions
- Advancement within the company is possible
Requirements/Experience:
- Customer service / professional office experience preferred
- Excellent telephone etiquette
- Basic logistics knowledge ( familiar with states/countries)
- Attention to detail
- Strong intercultural communication skills with an emphasis on diplomacy, sensitivity, and empathy
- Positive attitude
- Work independently and be a proactive employee of a collaborative team
- Adapt to fluid situations /creative problem-solving skills
- Strong organizational skills/ability to multitask, and work in a fast-paced environment
- Proficient computer skills, Outlook, and Microsoft Office programs
- Bi-lingual preferred, but not required
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