What are the responsibilities and job description for the Front Desk/Dental Office position at Prime Pediatric Dental Group?
Specific Job Skills and Responsibilities
- Must have knowledge of Insurance Billing, Collections, and Revenue Cycle Management in a dental office
- Employ measures to expedite claim adjudication by resolving issues that may delay processing
- Expert knowledge of outgoing and incoming insurance processes and insurance follow-up
- Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and works cooperatively and jointly to provide quality seamless customer service
- Follow up with insurance carriers on special insurance billings and claims
- Knowledge of CDT coding and terminology is a plus
- Must be detail-oriented, organized, and work with little supervision
- Knowledge of dental/medical industry and insurance plans
- Ability to read and write in a clear and concise manner
- Ability to multi-task effectively under stress, prioritize and meet deadlines with strong attention paid to detail of work produced
- Pleasant and professional phone etiquette
- Must have knowledge of computer programs and operations (Word, Excel, PowerPoint, Outlook)
- Knowledge and experience working with public and private insurance companies
- Ability to maintain client and patient confidentiality
- Open Dental knowledge is a plus
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
