What are the responsibilities and job description for the Client Service Associate position at Prime Rise Business Solutions?
We are seeking energetic individuals to join our dedicated team of Client Service Associates. While many professionals serve customers, we pride ourselves on our unwavering commitment to integrity, passion, and exceptional service. As a Client Service Associate in customer relations, you will not only build lasting partnerships but also play a critical role in enhancing brand awareness for our valued clients.
Client Service Associate Responsibilities:
- Cultivate strong, long-term relationships with customers, ensuring high levels of loyalty and retention.
- Develop a thorough understanding of client products and services, along with a keen awareness of local market competition.
- Deliver tailored presentations of products and services to prospective customers, highlighting benefits that align with their specific needs.
- Address customer inquiries with a solutions-oriented approach, always maintaining empathy and professionalism.
- Collaborate closely with the sales team to support and drive successful sales outcomes when necessary.
- Maintain accurate, up-to-date records for each customer account, ensuring compliance with industry standards.
- Work collaboratively with fellow Client Service Associates and management to ensure streamlined operations.
Client Service Associate Qualifications:
- An Associate's degree or equivalent experience is preferred but not required.
- A minimum of one year of experience in a customer service, client relations, or related field is desirable.
- Goal-oriented with a proven ability to manage tasks efficiently and effectively.
- Strong commitment to teamwork and customer satisfaction.
- Adaptable in fast-paced environments, with excellent problem-solving skills.
Client Service Associate Benefits:
- Comprehensive training and ongoing support from experienced management.
- Competitive salary and benefits package.
- Opportunities for company-sponsored travel to conferences.
Job Type: Full-time
Pay: $800.00 - $1,200.00 per week
Schedule:
- Day shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
Work Location: In person
Salary : $800 - $1,200
