What are the responsibilities and job description for the Universal Banker/Teller position at Prime Security Bank?
Overview:
Prime Security Bank in Karlstad is in search of an energetic and motivated individual to work as a full-time Universal Banker. This position is responsible for serving our customers with their teller transactions, safe deposit box operation, opening new accounts, cross-selling products, and assisting with questions.
Key Responsibilities:
1. Customer Service and Relationship Management
- Provide exceptional customer service by greeting and assisting customers with their banking needs.
- Handle customer inquiries, resolve issues and ensure a positive banking experience.
- Develop and maintain customer relationships to foster loyalty and drive retention.
- Promote and cross-sell bank products and services based on customer needs.
2. Teller and Banking Services:
- Perform duties related to teller operations, such as cash handling, deposits, withdrawals, and check processing. Ensure that cash drawer is balanced daily, vault is balanced daily, issues Cashier’s Checks, prepare Currency Transaction Report (CTR), operates coin machine, processes daily Branch Capture and mobile deposit items. Process wire transfers, foreign checks, and change orders.
- Open and manage customer accounts, including checking, savings, CDs and safe deposit boxes.
- Assist customers with online banking and mobile banking services.
- Ensure accuracy and efficiency in all transactions.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time without notice.
Qualifications:
- High School diploma required, and some college experience preferred.
- Six months of previous bank teller experience, cash handling and customer service experience are required.
- Excellent communication skills.
- Must be detail oriented and able to meet deadlines.
- Ability to handle multiple tasks and prioritize.
- Must be an effective team player through cooperation, flexibility, and dependability.
- Ability to navigate multiple computer systems and applications.
Work Schedule:
Full Time, approximately 40 hours per week. Variable hours between 8:00am – 5:00 pm
Monday through Friday.
No weekends!
If you are interested in applying for this position, please apply in person or send your resume to ychoe@primesecurity.com
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- No weekends
Experience:
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Commute:
- Karlstad, MN 56732 (Required)
Ability to Relocate:
- Karlstad, MN 56732: Relocate before starting work (Preferred)
Work Location: In person