General Manager

Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes.

With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, two Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III.

Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group’s 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others.

Prime Group’s success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook’s 2023 Global Manager Performance Score League Tables.

Position Overview:

Join us as an General Manager at Prime Storage Group, where you'll be at the heart of our commercial facilities! From renting office spaces to selling merchandise, you'll dive into a dynamic role filled with customer interactions and property maintenance. As our frontline champion, you'll craft exceptional customer relationships and elevate your sales and service like never before!

What Prime Offers:

• A healthy work/life balance; Monday - Friday, 8AM-5PM; no weekends!
• Competitive pay and bonus opportunities
• Health, dental, life, vision, short-term disability and long-term disability insurance
• A 401(k) program with a company “matching” policy
• Paid time off and paid holidays
• Career advancement opportunities

Job Responsibilities:

• Renting Commercial Spaces, parking spaces, and other related products.
• Converting telephone and walk-in inquiries into rentals.
• Maintain Account Receivables through the pursuit of collections, posting of payments and processing, and delivery of daily bank deposits accurately and timely.
• Upsell moving products and assist in unit sizing decisions.
• Greeting customers promptly, enthusiastically and professionally.
• Knowing and presenting the features and benefits of the property at all opportunities.
• Resolve customer issues in a timely and effective manner.
• Ensures that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Showing customers our commercial spaces
• Build strong vendor relationships
• Commercial Leasing
• Perform other duties as assigned.

Job Requirements:

• 4-7 years of relevant work experience in a fast-paced, customer-facing environment.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Have a working knowledge of computer applications (Microsoft Office, Outlook, etc.)
• Possession of a valid driver's license, insurance, and reliable transportation.
• Willingness and ability to perform light maintenance tasks such as sweeping, mopping, and lifting.
• Availability for travel and flexibility to work at various locations
• Strong Sales Experience
• Experience in Commercial Leasing or Property Management preferred.

Must be able to float between these locations:

• 2415 70th Ave W, University Place, WA 98466
• 2205-2221 70th Ave W, University Place, WA 98466
• 2200 109th Steel St. S, Tacoma, WA 98444
• 11105 Steele Street South #112B, Tacoma, WA 98444
• 10406 Pacific Ave S, Tacoma, WA 98444
• 14706 Meridian East, Puyallup, WA 98375
• 3608 S 74th Street, Tacoma, WA 98409

Pay Range: $70,000.00 - $75,000.00 per year

EQUAL OPPORTUNITY EMPLOYER STATEMENT

Prime Storage Group is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.