What are the responsibilities and job description for the Principal Technical Program Manager - Prime Video, Customer Relationship and Marketing Tech position at Prime Video & Amazon MGM Studios?
Description
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV , Max, Crunchyroll and MGM . All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.
As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.
The technical program management leader will have an enormous opportunity to impact both the customer and partner experience, design, architecture, and implementation of products that will be used every day by tens of millions of customers world-wide.
The ideal candidate will be passionate about simple and elegant software solutions, customer-centric products, and utilizing agile development processes. You will look at problems holistically, beyond the borders of your team, and thrive on solutions that require thinking at multiple levels, from strategic to business tactical to system goals to specific interfaces. You don't shrink from the spotlight, able to coordinate cross-org meetings, field difficult questions, and create positive collaborative outcomes. You are adept at reading and writing documents for both a highly technical and an executive audience. You ensure solutions are reliable, scalable and secure, and always keep the customer's best interest in mind.
Key job responsibilities
As part of this role, you’ll have the opportunity to work across many groups within and outside Prime Video while delivering new features to improve the global customer experience. You will also need to frequently engage business, product and technology leaders and be a strong advocate for our customers.
The software teams you will work with are mostly located on the US west coast, but you will partner with teams across the US and UK/EU. You are ideally located near one of our large Prime Video office hubs in Seattle or LA.
Basic Qualifications
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon.com Services LLC
Job ID: A2915343
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV , Max, Crunchyroll and MGM . All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.
As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.
The technical program management leader will have an enormous opportunity to impact both the customer and partner experience, design, architecture, and implementation of products that will be used every day by tens of millions of customers world-wide.
The ideal candidate will be passionate about simple and elegant software solutions, customer-centric products, and utilizing agile development processes. You will look at problems holistically, beyond the borders of your team, and thrive on solutions that require thinking at multiple levels, from strategic to business tactical to system goals to specific interfaces. You don't shrink from the spotlight, able to coordinate cross-org meetings, field difficult questions, and create positive collaborative outcomes. You are adept at reading and writing documents for both a highly technical and an executive audience. You ensure solutions are reliable, scalable and secure, and always keep the customer's best interest in mind.
Key job responsibilities
- Work with several teams of software engineers, including their projects, performance, and career growth
- Liaise closely withs stakeholders in Product Management, Business/Marketing, and other functions to ensure you’re building the right products and measuring their success
- Clearly communicate project roadmaps with your team, management, and principal stakeholders and deliver from ideation to launch
- Work with peers across teams to determine scope and estimate development effort
- Lead systems design, architecture, and scaling discussions
- Argue for the right outcomes with data, conviction, and diplomacy
As part of this role, you’ll have the opportunity to work across many groups within and outside Prime Video while delivering new features to improve the global customer experience. You will also need to frequently engage business, product and technology leaders and be a strong advocate for our customers.
The software teams you will work with are mostly located on the US west coast, but you will partner with teams across the US and UK/EU. You are ideally located near one of our large Prime Video office hubs in Seattle or LA.
Basic Qualifications
- 7 years of working directly with engineering teams experience
- 7 years of technical product or program management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
- 8 years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience working in cross functional groups including customers/users, software, digital supply chain
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon.com Services LLC
Job ID: A2915343
Salary : $159,300 - $275,300
