Remote Medical Assistant/Patient Coordinator

Job Description

Job Description

PrimeCare Medical Company is seeking a highly motivated and organized Remote Medical Assistant / Patient Coordinator to join our team. This individual will play a key role in supporting the healthcare team and ensuring patients receive exceptional care. As a Remote Medical Assistant / Patient Coordinator, you will be responsible for coordinating patient appointments, managing medical records, assisting with telehealth consultations, and providing excellent customer service in a remote setting.

Key Responsibilities :

• Patient Coordination : Schedule and manage patient appointments, ensuring efficient and timely care. Coordinate with patients to confirm appointment details, reschedule as needed, and address any concerns.
• Medical Records Management : Maintain accurate and up-to-date patient records. Ensure that all information is entered into the system correctly and in a timely manner. Assist with gathering necessary medical history and documents for patient visits.
• Telehealth Support : Assist patients in accessing virtual consultations, providing technical support if needed, and ensuring a smooth telehealth experience.
• Patient Communication : Communicate with patients via phone, email, or secure messaging platforms to provide updates, answer questions, and address any concerns regarding their healthcare.
• Insurance Verification and Billing Support : Assist with insurance verification, obtaining pre-authorizations, and providing billing support to ensure that all patient claims are processed accurately.
• Clinical Support : Work with medical providers to prepare patients for virtual consultations and assist in providing follow-up instructions as necessary.
• Administrative Tasks : Perform general administrative duties, such as filing, scanning, and maintaining patient documentation in compliance with privacy regulations (HIPAA).

Qualifications :

Why Join PrimeCare Medical Company?

How to Apply :

If you are a detail-oriented and compassionate individual who is passionate about helping others, we would love to hear from you! Please submit your resume or cover letter outlining your experience and qualifications.