What are the responsibilities and job description for the Airport Support Agent position at PrimeFlight Aviation Services?
At PrimeFlight Aviation Services, we are committed to being a leading provider of commercial services within the aviation industry. We are seeking a highly motivated and detail-oriented Customer Service Agent to join our team. As a Customer Service Agent, you will have the opportunity to work in a dynamic environment and contribute to the success of our organization.
- Responsibilities:
- Welcome and assist passengers at the airport
- Provide information on flight schedules, gate assignments, and airport services
- Process passenger check-in and baggage efficiently and courteously
- Assist passengers with self-service kiosks and online check-in procedures
- Resolve customer issues and complaints professionally and in a timely manner
You will be working in a 24/7 operation, which means you must be flexible and willing to work various shifts, including nights, weekends, and holidays. In return, you will receive a competitive pay scale and opportunities for career progression.
