What are the responsibilities and job description for the Dispatcher - John F. Kennedy International Airport (JFK) position at PrimeFlight Aviation Services?
Description
INTRODUCTION
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!
Perks of the job : 401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Vision insurance
Paid time off
Growth potential
- Part-time benefits could vary
WHY WORK FOR PRIMEFLIGHT?
We are committed to being a leading provider of commercial services within the aviation industry
Our teams focus on maintaining a positive working environment and treating all team members with respect
With more than 200 locations across the world, we offer opportunities for career progression
Enjoy a competitive pay scale
ABOUT US
BECOME AN AIRCRAFT CLEANER DISPATCHER!
Our Aircraft Cleaner Dispatcher is responsible for coordinating and dispatching cleaning personnel to aircraft cleaning assignments. This role involves efficiently scheduling and prioritizing cleaning tasks, ensuring compliance with aviation cleanliness and safety standards, and communicating with cleaning staff and airline representatives. You will play an important role in managing cleaning operations to meet tight turnaround times between flights and maintain a high level of cleanliness within aircraft cabins. Additionally, you may assist in resolving operational challenges and provide support to cleaning teams to ensure a smooth and efficient cleaning process.
WHAT IT’S LIKE TO WORK AS AN AIRCRAFT CLEANER DISPATCHER
Coordinate and dispatch cleaning crews to various locations within the airport
Manage and monitor the cleaning schedule, ensuring timely completion of tasks
Communicate effectively with cleaning teams to relay instructions and updates
Respond to cleaning requests and emergencies from airport staff
Keep track of crew locations and progress using relevant software systems
Prioritize cleaning tasks based on urgency and importance
Ensure all cleaning operations adhere to airport safety and security regulations
Collaborate with other airport departments for coordinated cleaning efforts
Maintain a log of cleaning activities and incidents for record-keeping
Provide support and information to cleaning staff regarding airport layout and restricted areas
Troubleshoot and resolve issues related to cleaning schedules and crew deployments
Monitor and report on supply usage, recommending reorder when necessary
Assist in training new dispatch staff on procedures and systems
Prepare daily and weekly reports on cleaning operations for management review
Exceed PrimeFlight customer service and safety standards
Perform any additional duties as assigned by management
QUALIFICATIONS
18 years of age or older
Eligible to work in the United States
Ability to read, write, speak, and understand the English language, to include documents
Ability to use electronic devices including IPads / Tablets, Computers, and Mobile Devices
Effectively communicate with colleagues and clients, both in-person and through electronic means
2 years of customer service experience
1 year of cleaning experience
Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
Ability to work any day / shift, including holidays, within a 24 / 7 operation
PHYSICAL ACTIVITY / WORKING CONDITIONS MAY INCLUDE :
Ability to lift up to 25 pounds
Prolonged standing and walking in an indoor / outdoor environment as applicable
Must be able to push, pull
Must be able to reach with arms and grasp with hands
Exposure to Biohazards and / or Chemicals
Must be able to bend, stretch, squat, and kneel
Must be able to crawl and crouch, at times, in confined tight spaces
Exposure to moderate and at times high noise levels
Be able to hear and respond to the spoken voice and to audible alarms
Tasks may involve repetitive motions of the arms, wrists, hands and / or fingers
Specific vision abilities required for this job include : Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
Airlines are 24 / 7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state / province, and local laws.
