What are the responsibilities and job description for the Security Gate Agent - Honolulu International Airport (HNL) position at PrimeFlight?
INTRODUCTION
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are professional individual looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you! Don’t forget to visit us in business attire…
Perks of the job:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- Paid time off
- Growth potential
- Discounts
*Part-time benefits could vary
WHY WORK FOR PRIMEFLIGHT?
- We are committed to being a leading provider of commercial services within the aviation industry
- Our teams focus on maintaining a positive working environment and treating all team members with respect
- With more than 200 locations across the world, we offer opportunities for career progression
- Enjoy a competitive pay scale
ABOUT US
- We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!
BECOME A SECURITY GATE AGENT!
The Security Gate Agent is responsible for managing and securing the entry and exit points of the airport. This role involves verifying the credentials of passengers, staff, and visitors, ensuring only authorized individuals gain access to secure areas. You must be vigilant in monitoring security gates and surveillance equipment to detect any unauthorized activities or breaches. Also, you must coordinate with other security personnel in case of emergencies and ensure adherence to all airport security protocols and procedures.
WHAT IT’S LIKE TO WORK AS A SECURITY GATE AGENT
- Monitor and control access to secure areas of the airport
- Verify credentials and access permissions of personnel and visitors
- Operate security equipment such as metal detectors and X-ray machines
- Conduct physical inspections of bags and personal items as required
- Manage the flow of passengers and staff through security checkpoints
- Respond to security alerts and coordinate with law enforcement when necessary
- Maintain logs and records of security checkpoint activities
- Provide assistance and information to passengers regarding security procedures
- Enforce airport security policies and regulations consistently
- Participate in security drills and emergency response exercises
- Report any suspicious activities or security breaches immediately
- Assist in the evacuation of airport areas in case of emergency
- Collaborate with other airport personnel to ensure a safe environment
- Stay updated on current threat levels and security protocol changes
- Offer courteous and professional service to ensure passenger satisfaction
- May be assigned other duties as required
Qualifications
- Minimum age of 18 years old
- Minimum of 2 years of experience in a supervisory role within customer service or airport operations
- Strong leadership, organizational, and communication skills
- Proven ability to manage teams effectively and handle challenging situations
- Comfortable working with computers, mobile devices, and tablets
- Ability to pass a drug screen
- Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
