Operations Business Analyst 2

Join Our Team

In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primerica as one of America's best Insurance companies for 2022. Primerica ranks 6th among 25 companies included in the Term Life Insurance category. Over the past seven years Primerica has consistently been voted Best Employer by Gwinnett Magazine in its special "Best of Gwinnett" winner editions. Primerica is a great place to work! Join our team to experience what it's like to work at "one of the best places to work in the metro Atlanta".

About this Position

The Life Business Analyst 2 functions as a liaison between users and programmers to ensure that projects meet outlined objectives and resolve system issues. The candidate delivers project management, strategic planning, and implementation support for key organizational initiatives. The Life Business Analyst formulates, creates and prepares required presentations, and compiles necessary documentation to bridge the gap between business objectives and technology capabilities. The position will be solely focused on key initiatives and programs to support the Life Servicing business part of Life Operations but may also delve into any and all Life Operations functions and analyses.

This is a hybrid position that requires working onsite in the Duluth, Georgia office and remotely multiple days each week.

Estimated salary range is 70K-80K

Responsibilities & Qualifications

• Create and execute business requirement documents, process flow diagrams and data mapping.
• Coordinate, manage and execute projects for Life Operations.
• Research and resolve departmental system issues and concerns .
• Devise, recommend and implement solutions and options for system design and enhancements and recognize when management approval is required.
• Create user acceptance criteria (test plans), coordinate with QA team to execute testing and work with QA to analyze test results.
• Refine requirements and coordinate additional development as a result of any QA findings.
• Research and resolve departmental system issues and concerns.
• Formulate, develop and implement changes to improve departmental and process efficiency, including using automation tools (Microsoft Access, Testing Scripts, etc.).
• Devise, recommend and implement solutions and options for system design and enhancements and recognize when management approval is required.
• Act as liaison between the business users and programmers to ensure that projects meet outlined objectives and resolve system issues.
• Manage mainframe / distributed systems projects through entire software development life cycle including documentation of requirements, testing, implementation and post production monitoring.
• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
• Makes business process and operational decisions within guidelines and policies that may impact work group
• May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives
• Acts as a resource for colleagues with less experience
• Interfaces with multiple teams and departments across the organization
• Interfaces with managers and business owners throughout the organization
• Coordinates with third parties and oversees projects involving 3rd party providers
• Handle multiple priorities simultaneously
• Continues to build knowledge of the company, processes and customers.
• Solves complex problems and research requests.
• In depth knowledge of the systems and processes of the departments and business functions they support
• Broad knowledge of the systems and processes of the departments and business functions they support
• Able to work independently with minimal direction from management.

Minimum Qualifications :

LI-ND1

Dice

FLSA status :

This position is exempt (not eligible for overtime pay) :

Our Benefits :

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.