What are the responsibilities and job description for the Hotel Manager position at Primm Valley?
SUMMARY:
Responsible for day-to-day operations of Front Desk and Pool.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensures quality guest service through Front Desk operations and Pool.
- Sets the appropriate standards to maintain guest expectations.
- Interacts with guests to maintain quality assurance.
- Provides overall leadership to Hotel Operations Department.
- Controls daily revenue to optimize financial potential
- Maintains open communication with all departments
- Controls daily revenue to optimize financial potential
- Carries out managerial responsibilities and etiquette in accordance with the company’s policies and procedures.
SUPERVISORY RESPONSIBILITIES
Responsibilities include hiring, discipline, and separations, planning; assigning, scheduling and directing employees; addressing complaints and resolving problems
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree [GED].
- Three to five years related experience in Hotel Operations.
- Ability to read and interpret documents such as rules, regulations and operating and maintenance instructions.
- Must possess the ability to write reports and correspondence.
- Must possess the ability to speak effectively.
- Ability to add, subtract, multiply and divide in all units of measure.
- Must possess the ability to compute rate, ratio and percent.
- Must possess the ability to deal with standardized and complex situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Driver License
Nevada Gaming Registration
LANGUAGE SKILLS
Must be able to effectively communicate in English.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
COMPUTER SKILLS
Must have Microsoft Office experience and basic computer skills.
not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.
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