What are the responsibilities and job description for the Administrative Assistant - RB Hinkle position at Primoris Distribution Services, Inc?
R.B. Hinkle Construction, part of Primoris Services Corporation, is an underground and overhead utility contractor, specializing in the installation of conduit, manholes and streetlights through trenching, directional, drilling and moling. The company also provides underground cable installation, including new cable, replacements, upgrades and service restoration.
R.B. Hinkle is currently seeking an Administrative Assistant to join our growing team.
Primary Responsibilities Include:
- Assist operations with billing procedure and processes
- Trouble shoot billing inquiries for local operation assistants
- Provide support to team members, customers, vendors, stakeholders and employees through friendly, professional, timely and accurate response to their inquiries
- Assist with additional billing necessary to be completed prior to team deadline
- Answer incoming calls in the office
- Communicate with our customer via phone and email
- Investigate any escalations and respond in a timely manner (3-5 days, required by contract)
- Help crews with any questions, routing work
- Sort / Send any important documents to various internal departments such as Fleet, HR, and IT
- Data Entry – entering new work orders, completing them to be invoiced without errors
- Must be proficient in Excel to create, format and update on-going spreadsheets for our utility companies
Educational & Minimum Requirements:
- High school diploma or equivalent
- Three years’ clerical / administrative experience
- Demonstrate proficiency in billing software
- Excellent analytical skills with a high level of accuracy and attention to detail
- Ability to prioritize and plan work activities to be effective and efficient in order to meet strict deadlines
- Must be comfortable and effective working in an environment with changing demands, delays and responding to unexpected situations
- Ability to maintain and protect confidential information
- Track record of reliability and dependability
- Excellent verbal and written communication skills required; ability to maintain a high level of professionalism when interacting with all customers (internal / external)
- Proven experience to thrive in a rapidly growing and changing organization
EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Third Party Agency Notice:
Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.
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