What are the responsibilities and job description for the Applications Support Analyst position at Primoris Services Corporation?
Job Overview:
Primoris Services Corporation is currently searching for an experienced Applications Support Analyst. The Applications Support Analyst is responsible for managing the resolution of application and system issues that arise across the business. The business hours for this role will be 8am – 5pm CT.
Key Responsibilities/Accountabilities:
- Possess specialist knowledge of various applications and software including but not limited to Vista Viewpoint and PVault.
- Manage help desk tickets assigned with quick resolution.
- Set up new users, user maintenance, and user terminations.
- Assist with systems integrations/conversions.
- Maintain and update end user documentation and procedures.
- Assist with monthly and quarterly auditor request as assigned.
- Complete additional duties as assigned.
Basic Qualifications:
- Minimum 3 years of IT experience.
- Bachelor’s degree in business or IT major/concentration preferred.
- Experience managing and supporting applications in a Citrix environment.
- Experience supporting business applications such as PVault and Vista Viewpoint.
- Excellent verbal and written communications skills, including the ability to create organized and informative reports, as well as comprehensive and accurate documentation.
- Ability to participate in multiple projects simultaneously while adhering to tight schedules.
- Experience in construction industry preferred.
- Experience with SQL database queries.
Company Overview:
Primoris Services Corporation is a premier specialty contractor providing critical infrastructure services to the utility, energy, and renewables markets throughout the United States and Canada. Built on a foundation of trust, we deliver a range of engineering, construction, and maintenance services that power, connect, and enhance society. On projects spanning utility-scale solar, renewables, power delivery, communications, and transportation infrastructure, we offer unmatched value to our clients, a safe and entrepreneurial culture to our employees, and innovation and excellence to our communities. To learn more, visit www.prim.com and follow us on social media at @PrimorisServicesCorporation.
Benefits:
- 401k w/employer match
- Health/Dental/Vision insurance plans
- Paid time off
- 10 paid holidays
- Stock purchase plan
EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, national origin, disability status,
protected veteran status, or any other characteristic protected by law.
Agency Statement:
We are not accepting resumes from Third Party Recruiting Firms for this position. If you are an Agency or Search firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition, Primoris or its subsidiaries will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Primoris has established an approved vendor program for this service and will only consider accepting submissions from those approved firms. For consideration in becoming an approved vendor, contact HR.
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