What are the responsibilities and job description for the Salesforce Business Analyst - REMOTE WORK - 61024 position at PRIMUS Global Services, Inc?
Salesforce Business Analyst - REMOTE WORK - 61024
We have an immediate long-term opportunity with one of our prime clients for a position of Salesforce Business Analyst to work on Remote basis.
Rate : $40-$45/hr
Must Haves:
- Salesforce Cloud experience, marketing enhancement preferred.
- Salesforce Admin Certification
- GREAT communication, they will be communicating with stakeholders and external employees
- Excellent verbal and written communication required for documentation of new processes, templates, and trainings
- Portuguese (STRONG nice to have as usual for Mosaic)
- JIRA
Job Description:
- Day to day responsibilities: They need someone who understands salesforce, written/oral communications. Get business users up to speed on the functionality within the salesforce platform. If they understand "no code/no code or customization" understand and articulate the difference. Working a bit closer that are responsible for the content and managing the sites.
- Project Overview: Global Law and public affairs team. They started a website project to standardize the CMS process. They landed on salesforce. They want everything to be on salesforce.
- Background: Functional Business Analyst, Salesforce Exposure
Job Summary: We are looking for a skilled Business Analyst with expertise in Salesforce Experience Cloud. The role involves leveraging Salesforce's capabilities to enhance stakeholder experiences and articulating low/no-code solutions to both technical and non-technical stakeholders. The ideal candidate should have extensive experience in no-code and low-code development to create and manage user-friendly solutions on the Salesforce Experience Cloud platform. While Salesforce knowledge is essential, strong business analyst skills are highly valued.
Key Responsibilities:
- Ability to easily explain technical concepts in simple, non-technical language to make information relatable and engaging for business stakeholders
- Ability to train users on how to use low-code tools effectively
- Design, develop, and implement solutions on the Salesforce Experience Cloud platform using no-code and low-code tools.
- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
- Configure Salesforce Experience Cloud to meet business needs, including creating and managing communities, portals, and sites.
- Utilize Salesforce's declarative tools, such as Flow, Process Builder, and Lightning App Builder, to automate business processes and enhance user experiences.
- Provide ongoing support and maintenance for Salesforce Experience Cloud solutions, including troubleshooting and resolving issues.
- Stay up-to-date with the latest Salesforce features and best practices to continuously improve the platform's capabilities.
- Conduct training sessions and create documentation to ensure end-users are proficient in using the Salesforce Experience Cloud solutions.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience with Salesforce Experience Cloud, including no-code and low-code development.
- Strong understanding of Salesforce's declarative tools and capabilities.
- Excellent problem-solving skills and the ability to work independently and as part of a team.
- Strong communication and interpersonal skills (written and verbal), with the ability to effectively collaborate with stakeholders at all levels.
- Salesforce certifications, such as Salesforce Certified Experience Cloud Consultant, are a plus.
- Experience with other Salesforce products, such as Sales Cloud, Service Cloud, and Marketing Cloud.
Preferred Skills:
- Familiarity with web development technologies, such as HTML, CSS, and JavaScript.
Knowledge of Agile methodologies and experience working in an Agile environ
**ALL successful candidates for this position are required to work directly for PRIMUS. No agencies please only W2**
For immediate consideration, please contact:
Nathan
PRIMUS Global Services
Phone: 972-798-2669 / 972 753 6500 ext. 206
Email: jobs@primusglobal.com
Salary : $40 - $45
