What are the responsibilities and job description for the Business/Technical Analyst - EDI, SAP - REMOTE position at PRIMUS Global Technologies Pvt Ltd?
Business/Technical Analyst – EDI, SAP - 61804
We have an immediate opportunity for a Business/Technical Analyst – EDI, SAP for a long-term, remote contract.
Pay Rate: $40-$45/hr
Top Skills
Vishal Rajput
PRIMUS Global Services
Direct (972)-914-2432
Desk (972) 753-6500 Ext. 423
Email: jobs@primusglobal.com
We have an immediate opportunity for a Business/Technical Analyst – EDI, SAP for a long-term, remote contract.
Pay Rate: $40-$45/hr
Top Skills
- Provide proactive and reactive monitoring of production data, with the ability to triage and analyze issues to determine root cause and foster all communications with customer/internals through to final issue resolution.
- EDI knowledge is required; should possess a decent level of various EDI transactions, ability to read mapping specifications, and associated transaction data flows.
- SAP knowledge is a plus and is utilized to view/research and troubleshoot end to end EDI to/from organization’s Enterprise to/from Nestle SAP environments.
- Work cross-functionally within the organizations, in a team environment, to deliver quality, satisfaction, and resolutions to the customers.
- Minimum of 4 years related customer facing production support experience
- Must demonstrate very good problem solving, analytical and organizational skills
- Must demonstrate effective English communication skills and the capability of providing easy to understand written communications to customers who may or maybe not be EDI savvy
- Must be willing to work holidays (when necessary) (Comp days will be provided)
- Possess a moderately high degree of deductive reasoning ability and initiative to solve problems and determine appropriate solutions
- Expected to manage workload and be proactive with customer issues with minimal supervision
- Familiarity with ServiceNow would be ‘nice to have’
- ALL successful candidates for this position are required to work directly for PRIMUS. No agencies please only W2**
Vishal Rajput
PRIMUS Global Services
Direct (972)-914-2432
Desk (972) 753-6500 Ext. 423
Email: jobs@primusglobal.com
Salary : $40 - $45
