What are the responsibilities and job description for the Global Outbound Production Manager position at Primus Software Corporation?
Job Title: Global Outbound Production Manager
Duration: 07 Months Contract
Location: Newark NJ 07102 (Hybrid)
Key responsibilities
- Collaborate with marketing stakeholders to understand business requirements and design effective outbound campaigns and customer journeys across email, push notifications, and other channels
- Build and execute outbound campaigns, including email, push, SMS, and other channels, ensuring seamless delivery and a consistent customer experience
- Provide self-service guidance as well as full-service Braze support to marketing teams, depending on the complexity of the customer journey or outbound initiative
- Manage the content creation and personalization process, working closely with copywriters, designers, and other marketing team members
- Develop and maintain customer segments and targeting strategies to optimize campaign performance and personalization
- Monitor campaign performance, analyze results, and provide recommendations for optimization and improvement
- Stay up-to-date on email marketing best practices and new channel capabilities, and advocate for the adoption of emerging technologies and methodologies
- Streamline the outbound campaign production process through automation, process improvements, and the implementation of new tools and technologies
- Coordinate with the Global Production team, Associate Director, and Director to ensure timely delivery, appropriate resource allocation, and alignment with overall marketing priorities
- Support Global Outbound Production Specialists in developing their understanding of tools and process as well as with issue resolution
Basic Qualifications:
- 2-3 years of hands-on experience in email and outbound campaign production, specifically with Salesforce/ExactTarget or similar marketing platforms
- Basic knowledge of HTML and email design best practices
- Business fluency in English, both written and spoken (all locations)
- Exceptional organizational skills to efficiently deliver tasks within specified timelines during agile sprints
Preferred Skills:
- Demonstrated interest and experience in online marketing, customer relationship management, and data-driven decision making
- Passion for books, audiobooks, and media in general
- Keen attention to detail and strong organizational skills
- Ability to work effectively in a technical environment and proficiency with email marketing and data analytics tools
- Experience with marketing automation platforms, A/B testing, and campaign optimization
Salary : $40 - $66
