What are the responsibilities and job description for the Network Operations Technician position at Primus Software Corporation?
Job Title: NOC Technician
Duration: 06 Months (Possible Extension or convert)
Location: N Community House Road Charlotte NC 28277 (Onsite)
Experience:
- Minimum of 2-3 years of experience working in a telecommunications environment. Experience/training on voice and data communication networks and the individual elements within those networks, data/wireless communications principles
- Key Competencies: Ability to resolve network and customer-initiated incidents quickly and effectively while communicating in an empathetic manner with our customers. Self-awareness and willingness to escalate issues and follow up to ensure incident resolution.
- An analytical mindset that appreciates solving problems. Good computer and written/verbal communications skills, possess the ability to take on new, demanding challenges, demonstrate the ability to assume new levels of responsibility and deal effectively with other people.
- Must be able to demonstrate proficiency with the technologies listed below:
- Carrier transport circuit technologies such as Ethernet over Copper (EOC/EFM), ADSL, T1s, fiber services (DWDM), and Metro-Ethernet
- Network infrastructure, DNS, IP Subnetting
- Dynamic Routing Protocols (BGP, OSPF, RIP and EIGRP)
- Telephony based technologies (TDM, Converged, VOIP, SIP, etc.)
Salary : $24 - $30
