What are the responsibilities and job description for the Part Time Orthodontic Front Desk/Receptionist position at Prince Orthodontics?
Part-time Front desk position at Prince Orthodontics
About Us:
We are a fun, patient-focused orthodontic office committed to providing high-quality care and exceptional service to our patients. We believe in creating a welcoming, positive environment where our team works together to deliver the best experience possible.
Position Overview:
We are seeking a friendly, energetic, and proactive Orthodontic Receptionist to join our team! The ideal candidate will be a self-starter with strong organizational skills and a passion for helping others. As the first point of contact for our patients, you'll play a crucial role in ensuring smooth office operations and a positive patient experience.
Key Responsibilities:
- Customer Service: Greet patients with a warm, welcoming attitude, and provide excellent service to ensure their needs are met.
- Scheduling: Manage appointment bookings efficiently, including follow-ups, reschedules, and confirmations.
- Insurance Verification & Billing: Verify patient insurance information and handle billing inquiries. Ensure accuracy in insurance submissions and billing practices.
- Office Coordination: Assist with various office duties, such as filing, patient communication, and administrative support.
- Problem Solving: Tackle challenges with a positive attitude and a proactive approach, going the extra mile to ensure patient satisfaction.
- Team Collaboration: Work closely with other team members to maintain an efficient and smooth workflow in the office.
Qualifications:
- Previous experience in a medical or dental/orthodontic office preferred but not required.
- Excellent customer service and communication skills.
- Strong organizational and multitasking abilities.
- Proactive, with the ability to anticipate and solve problems independently.
- Knowledge of insurance verification, billing, and scheduling software is a plus.
- Energetic, friendly, and willing to go the extra mile for our patients and the team.
Why Join Us:
- Competitive salary.
- Opportunity to be part of a growing, dynamic team.
- A supportive work environment where your contributions are valued.
- Training and development opportunities to enhance your skills.
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 16 – 25 per week
Schedule:
- 8 hour shift
Ability to Commute:
- American Fork, UT 84003 (Required)
Ability to Relocate:
- American Fork, UT 84003: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19