What are the responsibilities and job description for the Technician Cable Installation position at Prince Telecom LLC?
Prince Telecom is hiring entry level Cable Installation Technicians in Pecktonville/Hagerstown, MD to join our team and help connect America!
Compensation: $15/hr
Job Type: Full-Time
Responsibilities
What You’ll Get…
Our mission is to build an industry leading organization that provides the highest quality and customer service to the in-home fulfillment services sector through a professional, reliable, skilled and motivated workforce. The Cable Installation Technician will perform residential and/or multi-dwelling unit cable television, high speed data and/or telephony installations from the tap to the customer premise equipment in a safe, courteous and efficient manner to exact client specifications.
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.
The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.
Compensation: $15/hr
Job Type: Full-Time
Responsibilities
- Resolve, repair and install cable TV, internet, telephone and/or alarm equipment in accordance with guidelines.
- Ability to set up and configure residential networking equipment such as ONT’s, routers and switches
- Analyze and record test results within prescribed parameters by performing testing on company issued devices and customer devices.
- Interface with customers to identify and remedy sources of customer-perceived issues.
- Drive a company vehicle between home/office, warehouse, and work sites in a safe and courteous manner.
- Maintain a clean and stocked vehicle with equipment in order to be prepared to perform required duties.
- Complete paperwork accurately and report and record all work order status updates
- Greet and interact with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns;
- Review all requested services with the customer in order to ensure understanding and agreement.
- Educate the customer regarding product and service usage.
What You’ll Get…
- Company vehicle
- Competitive pay
- Weekly paychecks
- Medical, Dental, Vision and Prescription Plans
- Flexible Spending Accounts
- Short and Long Term Disability
- Supplemental Life and AD&D
- 401(k) Retirement Savings w/ Company Match
- Stock Purchase Plan
- Company Discounts
- Legal Insurance
- Paid Time Off and Holidays
- Tuition Reimbursement for select programs
- At least 18 years old
- Have a valid driver's license with a minimum of 2 years driving experience
- Authorized to work in the United States for this company
- High school diploma or GED equivalent
- Experience with with working in tight spaces such as a crawl space or attic of a house
- Experience in working through inclement weather
- Experience with the demands of working in a fast-paced, time-sensitive environment
- Effective communication skills
- Able to travel and work extended hours; overtime and weekends as needed
- Able to lift, climb, and carry ladders with weight of up to 80lbs
Our mission is to build an industry leading organization that provides the highest quality and customer service to the in-home fulfillment services sector through a professional, reliable, skilled and motivated workforce. The Cable Installation Technician will perform residential and/or multi-dwelling unit cable television, high speed data and/or telephony installations from the tap to the customer premise equipment in a safe, courteous and efficient manner to exact client specifications.
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.
The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.
Salary : $15
