What are the responsibilities and job description for the Supervisor Fulfillment position at Prince Telecom?
Prince Telecom is seeking a qualified Fiber Optic Repair and Maintenance Manager in the Raleigh, NC area!
Job Type: Full-time
Salary range: $55,000-$60,000
What you’ll do:
- Manage the computing, completion, permitting, and billing aspects of Repair and Maintenance.
- Supervise, coach, counsel and evaluate the coordinators and tech performance.
- Communicate all project issues and concerns to the immediate manager in a timely and professional manner.
- Ensure that employees are adhering to all safety requirements, regulations, and lead or assist in weekly Safety Meetings.
- Listen and resolve employee issues and concerns quickly.
- Manage company safety programs including Drive Cam.
- Identify, monitor, address problem areas and customer service/quality control issues and complaints.
- Establish workable quotes.
- Resolving escalated customer concerns in a timely manner; educate employees associated with the issue to resolve such issues without escalation.
- Responsible for P&L
- Forecast projects, budgets and estimates.
- Responsible for a team of supervisors.
- Other duties as assigned.
Required Skills:
- High School Diploma or GED.
- Understands and demonstrates standard practices of Repair and Maintenance.
- Minimum 2 years of experience in the telecommunications industry.
- Satisfy pre-employment requirements (background, drug screen, MVR & Driving).
- Supervisory experience in telecommunications is preferred.
- Must be able to work a very flexible schedule including nights and weekends and on-call.
- Proficient with Microsoft Excel.
- Team player.
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What you’ll get…
- Company vehicle, cell phone, laptop, etc..
- Weekly paychecks
- Health Insurance: Medical, Dental, Vision and Prescription Plans
- Flexible Spending Accounts
- Short- and Long-Term Disability
- Supplemental Life and AD&D
- 401(k) Retirement Savings w/Company Match
- Stock Purchase Plan
- Company Discounts
- Legal Insurance
- Paid Time Off and Holidays
- Tuition Reimbursement for select programs
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.
The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.
Salary : $55,000 - $60,000
