What are the responsibilities and job description for the Teletype Warrant Operator position at Prince William County Government?
SAVE THE DATE -APRIL 12, 2025
SPRING CAREER EXPO
9:30 a.m. – 1:30 p.m.
Hylton Performing Arts Center - 10960 George Mason Circle
(Prince William Campus of George Mason University)
RESOURCE FAIR
Providing information on critical support assistance for federal workers impacted by workforce reductions
Introduction: The Department of Public Safety Communications is looking for a detail oriented and highly motivated individual with a passion for public service to join the Teletype Warrant Unit. This team resides within the County’s nationally recognized and fully accredited 911 center and is responsible for supporting the Police Department in its mission of preserving a safe and secure community. Time management, attention to detail, and processing complex procedures accurately are critical functions of the position. The incumbent must be able to work effectively within a larger team as well as work independently.
About This Role: This role is responsible for performing inquiries, entries, modifications and clears of warrants, protection orders, stolen articles, vehicles, boats, securities, tags, guns, and stored vehicles thorough Virginia Criminal Information Network (VCIN) and the National Crime Information Center (NCIC) and records management system. This role will be trained in every aspect of Teletype Warrant processing. The incumbent must be skilled in Microsoft Office including Outlook and Excel and provide excellent customer service to the public and public safety partners through outstanding communication skills by phone, email, and network systems.
Minimum Requirements:
- Must be 18 years of age at date of hire
- Must be a United States citizen or a lawful permanent resident of the United States and eligible for naturalization
- High School diploma or General Education Requirement (G.E.D)
- Microsoft Office, Outlook, Excel experience
- Excellent customer service skills; verbal and written communication skills.
Preferences:
The successful candidate will have:
- Previous experience in a public safety agency or court system and be VCIN and/or NCIC certified.
- Skills to include 2-3 years clerical experience with 1-2 years of data entry in a high stress or criminal justice environment.
Special Requirements:
The applicant must:
- Must become NCIC/VCIN certified within 6 months of employment.
- Must pass a typing test at 30 wpm / maximum of 3 errors.
- Pass a polygraph, drug testing, criminal history check, a physical, hearing test and a psychological examination
Work Schedule: Must be able to work shift work including weekends, holidays and during severe inclement weather. The normal schedule is 4 consecutive days, evenings, or nights (12-hour shift) and then off for four (4) days.
Hiring Process: the selection process takes approximately three months after the initial application has been received. Applicants must successfully complete the below stages:
Application:
Submit online application
- Screening and Assessment: software-based application skills test, criminal history check, interview, sit-along, personal history statement, and conditional offer of employment
- Evaluations and Polygraph: psychological evaluation, medical examination including hearing and vision testing, and polygraph examination
- Final Assessments & Final Offer: background investigation, final interview and formal job offer
Starting Salary Range: $23.25 - $25.58
The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To review the class description in its entirety, click Here
The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change. Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Salary : $45,338 - $87,984
