Demo

Administrative Specialist-Scheduler

Prince William Public Libraries
Prince, VA Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 3/19/2025
Do you enjoy helping your community? Do you have experience in scheduling medical appointments? If so, Community Services has a position for you! Community Services is seeking a highly motivated individual to work in the Administrative Team as a Medical Scheduler in either the Manassas or Woodbridge location.

About This Role

This role involves providing comprehensive support for medical and behavioral healthcare services. Key responsibilities include providing excellent customer service, care coordination, and appointment scheduling. This role is responsible for providing essential coverage in a busy call center, along with assisting clients face to face, and staff requests. This position also requires working closely with other administrative teams and providing support in other administrative areas, such as Front Office and Medical Records.

Minimum Requirements

High school diploma or G.E.D. and 2 years of experience scheduling in a medical environment.

Preferences

1 year experience in call center environment

1 year experience in clerical/administrative support

Experience with multi line phones, using electronic health records to schedule and outreach to schedule and reschedule appointments

Knowledge of HIPAA and 42 CFR

Special Requirements

Must possess a valid driver’s license.

Must pass DMV record check.

Must pass TB test.

Offer of employment is contingent upon the candidate passing a fingerprinted-based national criminal history record check.

Child Protective Services Requirements: effective 1999, mandated by the Virginia Department of Behavioral Health and Developmental Services (DBHDS) in accordance with 12VA35-105-400 rules and regulations for DBHDS Licensed Providers and related to the Criminal Registry Checks, a search of the registry of founded complaints of child abuse and neglect will be conducted by the Virginia Department of Social Services.

Work Schedule: The work hours will be Monday through Friday, 8:30 AM – 5:00 PM with an hour lunch.

Starting Salary Range: $25.44 – $36.98 hourly

Prince William County Community Services maintains a drug free workplace.

NOTE

The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

To view the class description in its entirety, click HERE.

Prince William County is an Equal Opportunity Employer.

In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Our Benefits...

  • Excellent Pay
  • Paid accrued annual and sick leave
  • 11 paid holidays
  • 4 paid personal days
  • Optional, comprehensive health care plans
  • Life Insurance
  • Employee Assistance Program
  • Access to online courses
  • Virginia State Retirement
  • 401a and 457 Retirement Savings Plans
  • Credit Union eligibility
  • Job security
  • Opportunities for career growth, advancement specialization

Prince William County Government full-time positions qualify for Public Service Loan Forgiveness. Click here PSLF information.

Salary : $25 - $37

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