What are the responsibilities and job description for the Customer Service Representative – Wholesale Apparel position at Princess Daliana?
Customer Service Representative – Wholesale Apparel
We're looking for a Customer Service Representative to join our growing wholesale apparel business!
About the Role
You’ll play a key role in providing excellent customer service, assisting clients with orders, and helping our business grow. This is a part-time hourly position with the opportunity to earn commission for bringing in new customers. You'll also handle light packing and shipping of small orders.
Position Details:
- Job Title: Customer Service Representative
- Employment Type: Part-time (hourly), with potential to evolve to full-time
- Compensation: Hourly pay commission opportunities for bringing in new customers
- Location: West Chester, PA (in-office)
Responsibilities:
- Respond to customer inquiries via phone, email, and online platforms
- Process orders and provide excellent support to wholesale clients
- Assist with packing and shipping small orders (must be able to lift 25 lbs.)
- Identify and connect with potential new customers to earn commissions
- Maintain accurate customer and order records
- Help improve processes as our business grows
Who We’re Looking For:
- Friendly, professional, and customer-focused
- Strong verbal and written communication skills
- Self-motivated with an entrepreneurial spirit
- Detail-oriented and organized
- Prior experience in customer service or sales is a plus, but not required
- Comfortable working independently in a small business setting
What We Offer:
- Hourly pay with potential for commission earnings
- A flexible, part-time schedule
- A dynamic and growing business where your contributions matter
- The opportunity to gain experience in the wholesale apparel industry
If you're excited about customer service, sales, and being part of a growing business, we'd love to hear from you! Apply now by sending your resume and a short introduction about yourself.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 15 – 25 per week
Shift:
- 4 hour shift
Ability to Commute:
- West Chester, PA 19380 (Required)
Ability to Relocate:
- West Chester, PA 19380: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15